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March 2024 by Melisa Martinez
Very upset @ Wingstop in San Juan. Their major problem is that they never answer their phone to place a simple order. Not even to greet you or simply to say hold on for a bit, I will be right with you.I call twice waiting for someone to pick up the line. I was waiting for 5 minutes each time. I just hung up. This is how you lose customers..I will take my business elsewhere.
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March 2024 by Johny C.
chicken sandwich sucked. was expecting a dressing at least but nope. pickles were like out of place. chicken lacked flavor. only when i ate the edges, the flavor started to really come out. like yall stingy with the sauce. and the bread! felt and tasted like old sandwich bread that was left on top of a warmer since yesterday.they tried to pass it off as toasty. the fries were small portion, even though paid for medium. i know other locations they are not stingy. going to other locations, now i know why theres not many people here.
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February 2024 by Cindy Ramirez
Ugh, worst wings ever!!!!
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February 2024 by briana cardenas
Great costumer
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January 2024 by Mariajose Reyes
The only bad thing is that they don't have the various soft drink machine ?
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January 2024 by Jorge Faz
This franchise is going from bad to worse, an hour wait and there weren't even that many people, they give priority to online orders and customers who go to eat there have to wait a long time.
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January 2024 by Lets_ Gooo
Customer service was good. Food was good.
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January 2024 by Joshua De La Luz
Don’t answer the phone. Walk in and they all just chilling. Food is double dipped. Manager is rude and nothing is ever deemed their fault. Cashiers are nice.
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January 2024 by Lupita Valdez
Bad service, totally burnt potatoes, raw wings, ugly
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December 2023 by whoislinajade
My husband and I placed an order through the app. I waited for over an hour. They said they were changing the oil and the filter so I said okay that's cool. Our food will be fresh and piping hot. But to my surprise it was neither. The wings and fries (which I was told had just come out) were lukewarm at best. It was very disappointing.
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December 2023 by Michael Medellin
Last two times my gf and I ate here, we got very ill. Never coming back again, bunch of kids running the place that don't seem to care about
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December 2023 by Hector Gonzalez
Worse service that I have gotten in this place. Orders were wrong. I guess servers don't know how two count on their minds. Pay full price for extra orders to short change us on the meals. My daughter had to get up several times to tell them where is the rest of the food? Not even an apology. Not going back. The one on Trenton in Edinburg is a lot better.
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December 2023 by Meredith Rutkowski
First time. Nice staff. Tasty wings.Parking: Plentiful spaces.Wheelchair accessibility: Handicapped parking available, easy access.
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December 2023 by omar perez
The cashier keeps telling everyone that walks in to order food that it's going to be a 1hr wait. If I was the owner, I'd be super mad. They are discouraging all the customers and they are walking out. This place is losing money and everyone in here has been waiting a long time for their food. This place needs people that know what they're doing. On top of all that, the phone keeps ringing and the the girl employee picks up the phone and immediately puts the customer on hold without even talking to them. The owner is losing all kind of business! I remember why I stopped coming here six months ago. We"ll see what our food tastes like once we get it.
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November 2023 by Jose Cardona
Every time I come it's always a 45 minute wait and the diner is not even half full. Don't come that often any more the wait time is to long. And it's not just in this one. I always take it to go and eat at home but I think it's faster to get frozen ones and heat them up at home in my case.