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June 2023 by Lucas Y.
I went into the store on 5/30, spotted a chaise loveseat I wanted. I spoke to Thalia and said I wanted to purchase it, so she gave me a printed quote for the loveseat; she was well aware that I wanted the entire loveseat configuration we were looking at on the sales floor. Thalia told me they didn't have it in stock, but they'd have it by 6/7, and they could deliver it by 6/8, and that I would pay for it when they confirmed they had it ready. She went to the computer and confirmed my contact information. I called the store this afternoon, as I hadn't heard anything, yet; spoke to Matt, who tells me Thalia's been trying to reach me, but they said they had a different number on file; strange, because I've done business with this store before, and I've had the same phone number for eight years. On top of that, Matt tells me that Thalia misquoted the furniture, stating that it's two separate components, and that the total price for both pieces would be more than twice the original quoted price.......and there's nothing on my printed quote that says it's one of two pieces, or that it's one piece of a bigger set or that it's an incomplete set. On top of that, if I were to pay the new ridiculous price, I would have to wait another week for the second piece to come in. I explained to Matt that I shouldn't be penalized for Thalia's mistake, and all he says is that I'm welcome to come into the store so he can show me what Thalia should've showed me. So, not only am I able to get the complete furniture set I was promised this week, but I won't get it at the price I was quoted, a price which was explained by the customer sales representative for what was to be the whole furniture set. Ridiculous. Poor customer service.
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August 2022 by b rabbit Channel
Good prices easy shop
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September 2021 by Eric Tooley
3 or 4 employees busy on the phone. Nobody to say hello and help you find what you want.
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August 2021 by Ralphy Garcia
I would like to say the Aaron's location in San Marcos has been a great help in time of need never did that ever threaten pick up any of my appliances during the epidemic my refrigerator broke once and I was never without one I own a stove,fridge ,washer dryer, and TV from Aaron's all Samsung when I got every Appliance it was brand new I've never had a problem with it(refrigerator being my own fault) I would like to just thank everyone at Aaron's for working with me whenever I had trouble making payments now I'm nearing paying off all my appliances within these next couple of months and I would just like to say thanks to all you guys Derek matt brad and the rest of the crew always on time always work with me never had a problem great customer service and reliable
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August 2021 by Charles Guidry
Awful. I'll never purchase anything from them, ever.
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June 2021 by Dyann Lynn Galaviz
Awesome deals & great staff!
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May 2021 by Angelique Hough
Friendly, delivery is on time good to do business with with high guilty merchandise and resanable payments .
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March 2021 by keith guerrero
Beautiful location, great selection and competitive prices.
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January 2021 by Heather Marie Solis
Great furniture and appliance store , great customer service , i believe the manager here is doing a great job in maintaining a welcoming atmosphere and not just treating customer's like customer's but treating an individual as a person and or like family. I highly recommend this store to any friend or family member and anyone in the area.
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January 2021 by Norman Spencer
This place is great Brad was super helpful and showed us some great deals and was able to have our stuff delivered super fast great place to do business with
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January 2021 by james whitcombe
Did not have what I wanted
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November 2020 by Stacy Campbell
I purchased my new washer and dryer from this store. Matt was awesome!! Wasn't pushy, didn't make me feel obligated to buy anything and was very informative on his appliances.If you need anything I would highly recommend checking out Aaron's. The prices are affordable and the brands are reputable. Thanks again Matt for all of your help!!
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November 2020 by Karen Howe
The staff was very helpful and informative. Made my rent to own purchase easy.
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June 2020 by Stef Immel
Matt was absolutely super helpful and kind today! We had gone to many different places in looks for some furniture with no luck. He immediately greeted us and made an awesome experience. Even went as far as making sure the beautiful t.v stand was up to par.
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March 2020 by Louie Tapia
Very helpful and polite service I had a great experience. The sales floor gallery was very beautiful and exquisite!
