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February 2024 by Candy Wilson
Love this store, got some great deals !
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February 2024 by Michelle Stright
Nice store. Found what we needed, thanks.
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February 2024 by Hernan Garcia
Great help from one of the team members named Chris. Wore out the new black jeans and were very comfortable. ?
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December 2023 by Guadalupe Rodriguez
Great service I loved it thank you to the girlies that helped me try on a bunch of pants to see what I liked the most thank you Jackie and Elli y’all are great!
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December 2023 by eleanor casarez
Picked up item for Christmas...Christopher was super about helping me in San Marcos store!!!
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September 2023 by Erika Benitez
Terrible customer service. So many employees walking around yet no one can seem to help you get a fitting room, answer any questions, or check out at the cash register.
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September 2023 by Alexa Sims
Great store. The employees are so kind. Especially Dylan, he was so kind and helped me out.
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May 2023 by Candy Monserrat Martínez Ramos
Clearance is worth looking at. Regular clothes have minimal discounts.
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March 2023 by diana reyes
This is my only go to place to buy my pants without a doubt.
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December 2022 by ana c. ab
HORRIBLE COSTUMER SERVICE!you can definitely see this store is being run by teenagers that LOVE drama and gossip away.They were all together by the registry while i was waiting for someone to open a fitting room for me. I went to ask for help and the 7 of them just looked at me and after 2 silent awkward minutes one of them finally helped me, i waited for 10 min to pay until they all stopped talking again and one of them decided to check me out.When i asked a question about the “so called discount” they had in their jeans my cashier was upset i made her go back to check things and told me in a rude tone of voice that my jeans didn’t qualify for that. So just a heads up, if you get jeans MAKE SURE THAT THOSE JEANS ARE UNDER THE BLACK LABEL OF BUY ONE GET ANOTHER 50% off. Even though i’m 100% sure mine were, but she didn’t take the time to go see if they were, at the moment of paying she just gave me the bag without even saying “Thank you” I WAS THE ONE THAT THANKED HER.Can’t believe that such a big well known store in this specific location has this kind of employees.I have better service at American Eagle at the Ingram Mall even though it’s a bad area.Never again going to that store.
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December 2022 by Juanita Covarrubias
This store seems to always have low inventory. I understand supply shortages, but it's hard to find sizes over double zero.
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December 2022 by Sara
Nice store. Good layout. Lots of clothes options.
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October 2022 by Bryan Cook
Great deals on clothing especially for men which is a shocker, especially its hard to find jeans with verify of colors and styles to choose from
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September 2022 by Jarren
Ivan was awesome! Went out of his way to help us.
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August 2022 by Haley Moncivais
If I could give this place 0 stars, I would. I purchased 3 items with my son and when we walked out, the sensors went out. Kiara, the manager, immediately ran to the front, grabbed my bag and dumped it out on the clothes stand next to the front door and started checking it. She found a tag that the cashier forgot to remove from the shorts purchased and took it out. I asked her to make sure the other tags were removed because I was traveling from Austin. She replied without hesitation “You can just go to Austin.” I was stunned at how rude she was. I decided to go back in and return the items altogether because I was so turned off by the interaction. She rolled her eyes and was EXTREMELY rude about it. She then made me return the line all over again, instead of just doing the return right then and there. As a Sales lead for a corporate company, this is not how you handle business or give customer service. American Eagle, do yourself a favor and hire people that actually care about your business and also give great customer service. I will never shop here again.
