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November 2023 by Jashona Young
Great selection of gear here. Ended up leaving with a couple of Spider-Man memorabilia and Dr. Ducki. I do with that had more of the retired cartoons like adventure time and invader Zim, but I love to see the merchandise they had.
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November 2023 by Amelia West
Great selection of anime! Found an awesome dragonball jersey!
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November 2023 by Michael Bieker
Incredible selection, great staff and awesome experience! A+
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November 2023 by Carol Torrez
Very clean and staff very attentive. Transaction was fast.
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September 2023 by Samantha Dearing
The store itself is great. My review is for applying to work here. I applied online to work at this store, and then didn't hear anything about my application for about a month. When I finally got an email Aug. 8th, they told me that they "appreciated my patience as they sorted through their owl mail" and to keep my eyes out for an email from them soon about the application. Yet another month has passed, and still nothing. I can't keep sitting around waiting to hear anything about a job that probably isn't worth it. If you don't want to hire someone, or if the positions get filled, let them know. Don't tell me to keep an eye out for an email that is never going to come. 2 months of my time have been wasted now because of this. Thanks for being unprofessional. Definitely not going to even shop here anymore, and I don't care if that's being petty either.
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August 2023 by Ashley Thompson
Love anime alot will always buy from yall but a little sad yall don't carry more anime wallets like demon slayer , bleach , or more female characters in general
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April 2023 by Deneitris Pringle
I was visiting this store for the first time on March 31st and Sofia and Anna were AMAZING! They had very good customer service and I never saw them without a smile on their face. I didn't get the young man's name but he was great as well. Definitely going back to this store when I'm in town. ?
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March 2023 by Angela Alba
This store is so fun!!!! Josh and Hayden were so friendly and helpful. They helped me pick out the cutest Deathly Hallows Harry Potter handbag. I highly recommend this store.
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March 2023 by Tedrae Gaitan
Grabbed a new purse, Harry Potter one. Very nice. And the guy that helped and checked us out. He was amazing
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March 2023 by Kimmi S.
The attendant was very knowledge and even talked x men theory with us, it's really nice to have the person on staff enthusiastic about the same nerdy stuff we are shopping for, he gave us very helpful information about up and coming products and has a authentic disposition that I haven't seen in a while.
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January 2023 by Gabriella Pena
This is the Box Lunch location I like the best. I make it a point to visit this place each time I visit San Marcus. Compared to other Box Lunch locations, it is a lot larger, and there is a wide variety of fandom-related products available. The staff members here are particularly friendly and have even price-checked products for me between online and in-person purchases since we were looking for an item for a long period of time.
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November 2022 by Frank Franco
I didn't feel it was worth it. That is just my opinion.
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October 2022 by Jessica Oliver
Two thumbs up
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April 2022 by Misuki Nagay
So many merchandise to look through! I absolutely loved this place. There was a staff member who was so helpful but didn’t catch her name, she did help me place an order online since they didn’t have my size in store. We were all able to find something in store to purchase. Wife bought a Batman backpack, I bought a Mickey Mouse mug. & my son bought an anime figure.
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November 2021 by Rick Z.
This location just opened in the San Marcos Premium Outlet mall recently. I have been to several BoxLunches in the past, however all of them have been inside indoor malls with a smaller sqft footprint. This BoxLunch is considerably larger than the standard, and as such, has a much better selection of merchandise available for purchase. You will find plenty of anime, Disney, and other pop culture gifts in the form of shirts, hats, keychains, pins, stationary, plush, glassware/kitchen items, and most notably, backpacks. The LoungeFly brand makes some pretty incredible quality mini backpacks that appeal to a variety of your favorite movies/shows (they are also pretty pricey, but arguably worth it). It's easy to drop $100+ in this kind of store.The employee, Dee, was a very good saleswoman, who easily convinced me to provide my info to sign up for their rewards program and start earning "lunch money." The program is similar to the company's flagship store, Hot Topic. Dee was very enthusiastic and engaged with us from the moment we walked into the store, throughout the checkout process, and as we left. It was clear that she had a knowledge of the products and the IPs of the products and that she cared about customer satisfaction. So while I have not held a high opinion of other BoxLunch locations in the past, this one stands out among the rest. Hopefully it will continue to hold to a high standard as it ages (might be that all eyes at corporate are on this brand new location to give it a successful start). I'll be back to spend my coupons!
