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February 2024 by Norma F.
they were fast in providing service when I needed them. What more can you ask for than GREAT service? No complaints at all.
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January 2024 by Rami N.
We moved to Austin recently. We were in the city before and never had to deal with propane tanks in our houses needing to be refilled. Cold front coming, everything in the house is run on gas. We had to sleep last night at about 60 to 62 Fahrenheit. Other companies are comfortably telling us we cannot deliver until the 24th. They think we're gonna wait for two weeks without gas. And there was another company that offered to come on Saturday, but they were being very abrasive and unfriendly about it. Then we called Bubbas Got Gas. Very busy time, cold front coming in, other companies are out for two weeks. And then the nice lady on the phone says, it's the company owners policy that no home goes without hot water and warmth and gas..... In a matter of a couple of hours after the phone call, one of their drivers and technicians called Larry came by, I can't express what a pleasant experience it was with Larry . He went above and beyond, taught us everything we needed to know, checked all the appliances made sure everything is good, made sure there are no leaks and no issues. so refreshing seeing this level of Customer Service. This is the type of company that deserves our business forever. Highly recommended.
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January 2024 by J C.
Okay first off the name alone is entrepreneurial excellence!! After talking with numerous propane delivery companies, with zero follow up or even a sense they wanted a new customer, was super refreshing to speak with the Bubba Team. No complaints at all. Have used them twice now and can say that they got this down! Can even submit an online request and they actually follow up for quick service. For the "country" folks who depend on propane for everything in your home, Bubba is the way to go. Thank you
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January 2024 by Cole Shiflet
We were with Bubba’s Got Gas for years. Their business deserves much worse than 1 star. After months and months of disputing, showing statements, and consistently pointing out those mistakes….they continue to bill even though we discontinued their services. There were times they charged us for a fill/top off for just pulling in the driveway and leaving without any fill/top off. Our Ring cameras proved this. It’s a shame for a local company to be so crooked. Absolutely appalling.
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December 2023 by Cole S.
Not going to waste time citing all the reasons Bubba's Got Gas doesn't even deserve a 1 star review. They couldn't be more crooked or dishonest if they tried.
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December 2023 by Clay McLaughlin
I have used Bubba's for a few years now and have nothing but great things to say about everyone that works there. They have made major repairs on my tank and have been excellent to work with. I especially like that my tank has a sending unit that notifies them when it is low and they automatically come out and fill it. No more checking the tank or finding out that it is empty the hard way. Great company and great people.
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November 2023 by Carrie Burton
We ran out of propane unexpectedly on a Friday evening and got in touch with Jesse from Bubba’s around 6pm. We weren’t currently customers and yet Jesse turned around and drove back to the shop and then drove another hour and a half to get to our home so we didn’t have to go all weekend without hot water and propane. That’s A++++++++ customer service!!! We are so grateful for Jesse going above and beyond and are going to be permanent customers from here on out. We now have a monitor to alert if we ever get low again. Highly recommend!
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October 2023 by Terry
Jesse is the best.Respect, kindness, and patience.I will always recommend Bubba’s Got Gas to anyone. From the person that answers the phone to the employee’s.Bubba, the owner, must be a great guy to have these type of folks working there..
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September 2023 by Diane C.
Came out within hours of calling. Very helpful. Honest. Highly recommend these guys! We have an above ground tank that is full for the winter.thank you Jesse for all your help!
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June 2023 by maximiliano luna
Great customer service. Cody came out to install a stove and didn’t have any issues. Even answered a few questions I had.
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May 2023 by Omar Younis
What a great company with wonderful helpful people!
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April 2023 by Paul B.
Great service today from Donnie. He leak tested our system after repairs were made this morning. This isn't the first time he went above and beyond to protect us and endure our safety. Thanks!
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March 2023 by Elizabeth Longoria
My name is Addie Horn and we use Bubba's got gas. We have been with them since we moved h ere 7 years ago. They are a wonderful company and do more than just fill gas. They have helped us with trailer hitch, problems with our tank, etc. I highly recommend this comppany.
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March 2023 by Bill Birch
We just had a new tank installed yesterday. Outstanding service all the way through the process. The entire staff from the office to the field crews are prompt, polite, and professional. Highly recommend!
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March 2023 by Alex Van Benthuysen
I would give Bubba's Got Gas 10 stars if I could. They supply our restaurant in the hill country, and they are responsive, punctual, and professional. Once you get to meet Bubba and his staff, you will find that they are just great all around people as well. Glad that we are already doing business with them, and we look forward to doing more!
