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February 2024 by Mullexwing
Staff was very nice and the store was well stocked. I was worried being this was an outlet mall but it was actually a great location.
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January 2024 by Edith Olvera
Good concept for the little ones' imagination
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December 2023 by Diana Gonzalez
We were just there and they had three workers and no one helped us after asking for help numerous times the manager Natalie was completely rude and disrespectful with a really disgusting attitude
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December 2023 by Haught David
Good store, prices aren’t any better than regular store. Great staff though
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October 2023 by 13mommyrocks
They had the zombie frog and the bat! The staff was wonderful.
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August 2023 by Ange D
Always à pleasure to go to build à bear even if you are an adult...Magic worldThe 2 guys sellers were really nice with the Kids and the parents...
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August 2023 by Mark Sowell (VGpunx)
Friendly staff and great selection make this a regular stop for my family at the outlets.
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May 2023 by Mark Johnson
Don't want to disparage the one, single, solitary employee who was working there because she was doing the best she could as the only employee there.
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May 2023 by Samantha Cisneros
I've had an amazing time, every time I have come. Staff are always friendly and amazing!
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April 2023 by Chela GEM
I had an awesome experience here ! I don’t live in Texas but my brother does and his kids so when we came to the outlets I had to stop by build a bear with my babies. I spent a lot cuz it’s 4 kids but who cares their smiles is all that mattered to me. The lady who stuffs the bears was so sweet and was the inspiration to one of my nieces bears names. She got a rose bear and originally was going to name her flower but when the stuffing stag member told her that her middle name was rose she changed it to rose. Cashier was beary friendly too! Thank you for giving me and my babies an awesome experience
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April 2023 by Linda Munoz
Took my youngest and the granddaughter, they absolutely enjoyed it and they staff kind as always
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February 2023 by Jayye “Jayye” Garcia
It was alright but I am a bit upset I didn't get the box, certificate and the note that I had with my order. I bought this as a gift for someone and the fact that I didn't get any of the sentimental stuff that goes with it does kind of suck. Directions were not followed as well , I had been given the option for the bear to come dressed or not and even so they still did not dress her.
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February 2023 by AGENT 47
Amazing place for couples, families, birthday parties, events, or anyone who loves stuffed animals. I and my wife have been here multiple times and whether we're shopping in-store or getting a online order stuff. Everyone is more than helpful, especially the manager Kyle he'll answer all your questions and then some!!! Highly recommend it, will be back soon!!!
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February 2023 by TaeLoverEsme “PikaLoverEsme”
It was alright but I am a bit upset I didn't get the box, certificate and the note that I had with my order. I bought this as a gift for someone and the fact that I didn't get any of the sentimental stuff that goes with it does kind of suck. Directions were not followed as well , I had been given the option for the bear to come dressed or not and even so they still did not dress her.
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November 2022 by rsneki
the worst employees ever, super rude and embarrassed us in front of everyone. got charged twice for a purchase and they refused to give back the money to us. made us drive an hour for the THIRD time trying to resolve this issue and when we got here they didn’t want to give us the refund and didn’t understand our frustration and called us out in front of everyone because we were annoyed bc the lady didn’t understand anything and made us explain everything for literally the 10th time. would never go here again. if you get scammed, they will definitely throw you under the bus and will do everything they can to not give you the money and will embarrass you at it. would give -0 stars if possible, rude staff, and horrible service.
