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January 2024 by Carla Albino Partida
Such kind staff! Everyone I interacted with was so nice and helpful! Especially Brooke, even when busy she made time with her position and to help me. I truly appreciate her help with my exchange and her time.
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January 2024 by T.L. Palmer
Always have the best service, especially with hats. Wait times are minimal if at all. Excellent quality of work. Their employees take pride in their job and it shows. Cashiers are always friendly and expedient.
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January 2024 by Noelia “Zultana_mty523” Hernandez
Loved this Cavender's ?? hands down for all the staff that offered help, and helped me and my husband figure out the right boot style my husband needed!
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December 2023 by Christian Gallardo
Could not get help. Asked help to an older lady who was just standing and didn’t want to help. Then asked helped to a young lady named Maddison and she was awesome and helpful. She was also very helpful to others. She has lots of patience May God bless her.
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November 2023 by Robert Forester
Went in for a hat reshape/touch up. CJ and Mickey helped me out and were great! They had a line of folks and when it came my turn they gave me the same attention as customers who were there to actually make a purchase with them. What I thought might be a 5 minute job turned out a bit longer and I appreciated their attention to detail and their patience. They both get 5 stars!
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October 2023 by JG P
Great staff; Riley was helpful and explained different aspects of a cowboy hat and how to buy. Just there for the hat but the store has a lot to offer (clothing, variety of hats and boots).
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October 2023 by stephen kuhn
I bought my first pair Lukes is here three or four years ago thought I’d come back, but Help is terrible ask at the register 3 times no help and she ran around in circles kind of not getting anybody they had a sale outside ask if they had locations out there she did not know I guess go on the weekends whenever there’s more employees terrible wait staff
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August 2023 by mike laughlin
Staff was very helpful. Much better than the North Austin store.
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July 2023 by Will H
Management is not good.Had an interview scheduled and when I called to confirm the time and date and make sure it was still on I Was placed on hold 3 times being told management would be there soon and never got to speak with them. If this is how they treat potential employees I don't want to know how they treat their actual employees.Madison answered the phone 3 times and didn't even remember that she spoke to me and put me on hold.
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July 2023 by bryan Adams
Had a good time shopping here for work boots I had a great experience and everyone was very friendly and helpful
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May 2023 by Rheann Lopez
I just bought a Mazda cx-5 from here and it was the most painless experience I've had buying a car so far. Tran, our salesman, was patient and helped us with any questions we had. He made us feel comfortable and secure with our purchase. 10/10
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March 2023 by James
This is a froufrou Western Wear shop. Sales are a good deal. Women's selection while "plentiful" is not wide-ranging for all sizes. Good choice for boots and hats.
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March 2023 by Matt
Great boot chain. Unfortunately, a lot of today's popular boots (the majority) are all square-toed. I'm not interested in those, so my choices were limited. Other than that, they've got a great selection of shirts, belts, etc for all your western wear needs.
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March 2023 by Daniel Henderson
Was able to return some jeans purchased for a birthday gift. The process was simple and fast. Plenty of sales going on all products.
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February 2023 by Anna Davis
It was such an awesome experience. My man and I both got boots, even though we only went to get him a jacket ? plus we got toys for the kids. Everyone was so kind and helpful ♡ thank yall so much! It's so worth the drive from Poteet ♡