CPL

Hours: CPL is a blood draw and lab service location. Staff is always friendly, helpful, and very nice, with quick service. Employees always have a smile on their face and are accommodating, treating people with care and skill. The phlebotomy technicians never disappoint, making something that could be unpleasant as easy and painless as possible. Many report amazing and fantastic experiences, with the process described as quick and easy. To avoid a line, planning is advised. The optimal time is Monday through Thursday between 10 and 12, when there is hardly anyone there. Going early any day of the week typically means expecting a line. The location can seem not organized. Getting an appointment online is described as very easy. A common complaint noted is not with this specific location but with CPL overall regarding billing. Patients report receiving multiple small invoices that cannot be paid all at once, even when calling customer service or using the pay portal. It is also clarified that lab results only show on the CPL portal if a patient's doctor approves it.

1. San Marcos, Texas