-
May 2023 by Robert M.
Went to CVS! Rude Customer Service! Photo Machine Inoperative! Scanner For UPS drop off broken. Totally Bad Experience
-
May 2023 by Google user
Lately I have had 2 prescriptions that are not covered by my insurance. The pharmacy staff has gone out of their way to try to get my insurance to cover it or get it for me at the lowest price. I would like to see more help up front. Thanks- Nita Fisher Brown
-
January 2023 by Olivia Treviño
Friendly and helpful employees….
-
August 2022 by Marin H.
This review isn't for the business in general, just one employee in particular. I was coming from Austin to the area & wanted to know if the store carried my particular brand/shade of hair dye before I drove the 40 miles & after I finally got through the automated message & to an actual associate, I started asking if there was an associate available that could check if the product was in stock for me before I drove all the way there. I got hung up on mid-sentence. I called back, asked again very politely. The associate's response was: "We have what's on the shelf". I said "I understand that, but I'd like to know if someone could check for this particular shade for me so I know if you carry it." I was put on hold while she "looked for someone" (not sure why she couldn't check for me herself as I have never a day in my life seen this CVS busy), but she came back saying "no one can check for you, you can look on our app". Yes thank you, because downloading an app & searching for a product that may or may not be current & up to date is exactly what I want to do while I'm driving on the highway. Seriously annoyed at being polite to a sales associate that couldn't be bothered to walk 10 feet to the hair aisle to answer a simple question. Definitely won't be coming here again.
-
April 2022 by Tammi B.
So impressed with this CVS location. Had an appointment for our second Covid booster and their system is SEAMLESS!!! Christian checking us in then Richard giving the shots. Such a great experience. Totally restored my faith in CVS after the disastrous first booster done at the BUDA Texas location 6 months ago. THANK YOU!!!
-
April 2022 by Nicole E.
Terrible customer service in the pharmacy. literally just walked out right now because I was never helped. Apparently you're not a customer if you're not in the car. I arrived and they said they would help me shortly. They then proceeded to take multiple cars as they would pull up without putting me in the line to be helped. So I just sat there while they ignored me. Just a thought, if there are cars and people waiting you should rotate between them and have them in the same "line "to be fair to people. It's just simple decent respect. Ended up just walking out without even a word of apology or care.
-
April 2021 by Maria Fuentes Rangel
Fast n friendly and a clean place to shop so convenient close to 35
-
March 2021 by Addie Herrera-Nesbit
the staff are very friendly
-
March 2021 by Sasha M.
I really didn't have to wait long for my vaccine! I was really happy with their organized and friendly way of doing tuis. Thank you CVS!!
-
January 2021 by Kimberly R.
I just left the The pharmacy and the attendant at the window was extremely rude. No greeting , no consultation on my medication, and no goodbye. This is not the service I have ever received at any other cvs. Terrible service.
-
October 2020 by Diana Roberson
Was going to buy some things here and use the restroom. The restroom was wet and filthy! And this is a place that supposedly is about health!I left without buying anything
-
May 2018 by janie bearth
They would not let me return an item not even for store credit it's ridiculous