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January 2024 by Melvin Barnett
I stopped in to get a quote while I was in town for business. For a fairly long scratch down the side of my black vehicle. I can’t remember the individuals name I was dealing with but, they gave me an outrageous quote of $500. I left and decided to wait til I returned home to see my local paint guy. My local shop said “wait a second” left came back a moment later with a rubbing compound and rag and took the scratch out in a matter of minutes. I strongly suggest not using this shop as they are a complete scam. I’d would seek work done else where
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January 2024 by Raelynne George
This company is in association with RGC Towing. They are in the business of scamming and manipulating college students into paying for towing and unwilling to take accountability when damaging your car while in their possession. Upon seeing my car after it had been towed, I noticed marks and dents on the rear bumper that had not been there before. Once showing and comparing photos taken by the individual who performed the towing, it was evident that damages had occurred while in the hands of this towing company. I was met with verbal aggression and hostility once pointing out the damages and denied a written policy that the company may have in regards to damages. In addition, I was also denied photos that were taken prior to the towing. A police report will be made. I highly recommend staying clear of this company.
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November 2023 by L Vill
This place is a scam. Took my car into Ernies Body & Paint due to auto accident. They charged the insurance company and the car is still incomplete after they called and said it was done. Now i cant get nobody from the shop to fix what they havent fixed or get money back for a refund. Seems like insurance fruad at this place
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November 2023 by ciana
Great customer service! Went in thinking I needed a bumper repair but It only needed to be pushed back into place. Ernie helped me instantly and free of charge. Would definitely recommend!
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August 2023 by Scott Ashford - Realtor
My son goes to school in San Marcos at Texas State University. We took his vehicle here for body repair after a minor accident. They did a great job in a very timely manner. People were very helpful and always nice to talk to. Highly recommend them.Services: Painting
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August 2023 by S Johnson
A great big thank you to this auto body shop for helping us during our time of need. Has an A+ rating with a Better Business Bureau. Highly recommend
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August 2023 by Sam Leitstein
This place is fantastic. They are modest in pricing relative to multiple other quotes I received in San Marcos, and everyone is extremely friendly. But above all, their work seems to speak for itself. absoltuely Recommend.
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August 2023 by WhatsH3rNames P3ts
I absolutely adore Jimmy!!! Soooo kind and just an overall great and happy dude! Very upfront and honest and 10/10 definitely recommend!!
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July 2023 by Trina Jensen
Best auto body repair experience ever! Jimmy and all the folks who took care of me and my car were wonderful! They went above and beyond for me! Hope I don't need this service again, but if I do, this is definitely where I am going! Thanks, guys!
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May 2023 by Faith C.
We walked up and got greeted with attitude. Don't recommend. Horrible customer service.
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March 2023 by Urbano Garza
Great job on my truck, came out perfect ,They did just what they promised and how long it would take, thanks guys
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January 2023 by cynthia d jones
My car wobbly when turning my wheel to back up on the passenger side. I've called them twice today no answer not a happy with my service.Services: Body & Trim
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November 2022 by Emerson Martinez
My car was damaged more while in their possession. They claimed that I brought it in with that damage, when I clearly did not. I Was recently in an accident where I got hit in my back left part of the car. When I showed up to pay for my car to get fixed, I asked if I could see my car before paying. As I walked up to it, my front bumper had holes in it and was practically hanging off. Asked them what happened? and the guy instantly looked worried and said I had to go talk to his boss. His boss then comes up to my car and says “na I’m not doing this today, you are just trying to get money out of me.”Mind you I was there to pay a hefty amount for my car to be fixed. He then called me a liar and his co workers who were not even involved begin to yell at me “liar”. At this point there are 3 grown men calling me a liar and I am in disbelief that they cannot hold responsibility for what happened at their shop. Very unethical place of business. My only fault was not taking pics of my front bumper before dropping the car off, but I did not think they were going to further damage my vehicle. Weird enough how they are suppose to take pics of cars being dropped off by tow trucks, but they said “huh, weird, we must have forgotten to take pictures”. All in all. DO NOT GO HERE, THEY WILL DAMAGE YOUR VEHICLE MORE AND NOT TAKE RESPONSIBILITY!!Service: Steering & suspension repair
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April 2022 by Ricardo Velasquez-Castro
Excellent bodywork, the body man did remarkable work. But the front office people were so horrible, very disrespectful, understanding me, making me feel uncomfortable, unprofessional. They didn't even take pictures on my arrival and dropping off my car and the car had minor door damage. And the front desk guy was going crazy assuming the damage was already there. Never, ever would I come back to that shop.
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April 2022 by Michael Word
Had a front end ripped off by a hit and run driver, no insurance...Ernie fixed it for a really good price, got me in immediately and was done in a couple hours. Super friendly staff
