Firestone Complete Auto Care in San Marcos, TX, has been serving the community since 1926, offering a wide range of vehicle services. Customers appreciate the friendly and professional staff who are helpful, respectful, and remember returning customers. The team provides detailed explanations and solutions for various issues, including oil changes, brake inspections, and engine repairs. Many reviews highlight the convenience of the location and the quick, efficient service, even on weekends when few places are open. The staff's empathy and honesty, especially during challenging situations like engine problems, earn high praise. Customers also value the timely service and affordability, with some noting that their vehicles are well taken care of and remain reliable after service. Front desk staff are praised for their understanding and for making appointments work smoothly, although a few mention communication issues, such as appointment delays and phone quality. Overall, Firestone Complete Auto Care in San Marcos is viewed as a trustworthy, helpful, and dependable auto care provider that strives to keep vehicles running smoothly and customers satisfied. Those who visit often leave with positive experiences and are willing to recommend the location to others.
Kudos to Danielle Aguilar store manager at Firestone in San Marcos.. my tire on my Ford 150 was losing air rather quickly. I was on my way to. Dr’s appointment in Austin I could not miss. He immediately took care of the situation. Replaced it with a new tire and off I went thank you again Daniel for your prompt service.
June 2025
Fast and reliable service. Mark helped me with my car issue. Will be definitely coming back. Thank you Mark.
June 2025
Excellent customer service! Friendly and professional! The mechanic was very efficient and working at a good pace! Very respectful! He impressed us! The front lobby staff were very polite and thoughtful! Got us on the road in a timely manner. We will definitely recommend and return to this San Marcos Firestone!