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March 2024 by Helmut Rivera
The San Marcos Location is always close on the Weekends. You need people that are willing to do there jobs on the weekends not just during the week.
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February 2024 by Outlaw River Rentals
STAY AWAY FROM THESE SCAMMERS! Worst customer service and experience I've ever had. Rude, lies, disrespectful, and just a total waste of time.
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December 2023 by Philip
Agent Yesenia was very attentive. Very pleasant to deal with
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December 2023 by Adam Hernandez
Great Customer Service by Yesenia
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December 2023 by Logan Smith
Yesenia was very nice, and very helpful
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December 2023 by Sal Tucker
Yesenia had top notch customer service. I would recommend her to anyone. Very pleased ?
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October 2023 by Adani Torres
Amazing customer service by Yesenia! Very knowledgeable and patient!
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September 2022 by Apartments and More Real Estate
My family received a quote for insurance, paid the initial deposit to start the policy, then were told a week later that if we wanted to keep the policy, it would be an additional $200/month from what we were quoted! When we asked the representative to speak with a manager, we were transferred to someone and the conversation went like this: "Yeah?" , "Hi, I am waiting to speak to a manager.", "Well, that ain't me, so hang up."They have not answered the phone since. Absolute garbage company in my experience.
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July 2022 by Deborah Hill
If someone hits you from behind, they fight tooth and nail to keep from paying a dime. Ridiculous. They are known for their behavior.
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May 2022 by Nickie Givens
The service is cheap and reasonable but the employees were very short answered and I felt rushed into a purchase.
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March 2022 by Dianna Hendrix
Fred Loya insurer had a wreak with my mother; (no fault on my mother)CLAIM # 78-171522 . WOULD NOT-DID NOT PAY MY MOTHER FOR HER RENTAL VEHILE of equal value for what was wreaked. Fred Loya tookadvantage of an elderly women, my mother is out $ 275.74 for her rental veheile and Fred Loya has been called several time from her Insurance company and myself and my mother. Adjuster; Alexander Hernandez said they were not paying it ! Left a message with Alexander's supervisor and still no call back !! I filed a complaint with Better Business BureauMy mother is worst off by paying more for a rental car and it was not her fault. I forwarded Fred Loya the prices and they still will not pay.guess we will follow up with the attorney general !
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October 2021 by Jeremiah Jackson
Straight to the point ... gets the job done..no interaction with the customers at all I was just hoping he would hurry so i could go
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August 2021 by Kamran Akhavan
Very dishonest people my contact was 67 dollars a month after 2 payments they took 115 dollars from my account when i said why they said because i turned 73 years old they didn't tell me about it no tex or email no calls that amount put my account over the limit which i had to pay 25 dollers to the bank stay away from this company
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August 2021 by jimbo Welch
they has been awesome to me thanks guys
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May 2021 by A Chavez
Rates and deductible not cool at all.
