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September 2024 by Mary
Horrible experience. I would not recommend to anyone. Go elsewhere.
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September 2024 by Leticia Hernandez
I see the staff very incompetent. They have a big question mark in their faces. I went to the teller and she has to use the computer across the room, and you have to raise your voice since she is way from the window. I don't know why they don't have the computer next by the window. Very bad set up .
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July 2024 by Cliff Benedict
I had to come into the bank today because my mom's bank account was NSF for some reason. Mia was nice enough to to help me by finding the reason that she was overdrawn. She went out of her way to help us and we appreciate it very much. I highly recommend this branch and Mia for any of your banking needs with IBC.
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June 2024 by TMer28
Extremely slow. Need more capable staff members. Waiting over 30 minutes for someone able to add money to a prepaid card is insane.
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May 2024 by Terrell Mercer
Extremely slow. Need more capable staff members. Waiting over 30 minutes for someone able to add money to a prepaid card is insane.
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January 2024 by Shelly S.
Everyone was super friendly and professional. Exceptional service. Sandy and the other tellers went above and beyond to help me with my transactions.
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January 2024 by Melissa Perez
One of the best banks I've had a pleasure doing business with. It's been a year at this branch and Sandy and all the other employees have gone above and beyond for me and my husband with our banking needs. You all are awesome!!! Thank you all!!!
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September 2023 by Marcy Abrego
Don't. Just don't get an account with IBC. I'm here because my husband has an account due to his job. Never had so much trouble with Wells Fargo Bank.
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July 2023 by Daniel Perez
Great service, staff is amazing and fast
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July 2023 by Gayle Poe
I went in to update my information and accidentally left my COVID shot record. They called me and I was able to retrieve it the following morning as I was at work and couldn't leave.
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April 2023 by Kimberly Perez
One of the slowest banks I've ever interacted with for my company. One car in the business lane can take up to 30 minutes to process. And that's with NO CARS in any other lanes and the lobby empty. With multiple employees inside. Why it takes so long I do not know. I've had to go to other banks for my company in the past in busier downtown areas and they move double the speed. This location is slow.
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March 2023 by Gayle Friddle
I went in to update my information and accidentally left my COVID shot record. They called me and I was able to retrieve it the following morning as I was at work and couldn't leave.
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June 2022 by Carolin36794
I worked for this bank for 4 months and I was forced to open an account with them if I wanted direct deposit. Then after submitting my 2 weeks and resigning, they do not accommodate anything you need after that. It is like pulling teeth just to get help with important documentation. I also ordered my first 50 free checks and they had the wrong address after personally having them change it before they were ordered. Now I cannot use any of them without purchasing more. Which I do not do. I will stick to Randolph Brooks and be closing my account at a different location to avoid confrontation with my previous management.
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September 2021 by Stephie Luna
I’ve never had a bad experience at this location. Back when I was waiting tables, I had to visit often to make cash deposits. The staff was super welcoming every single time! I never visited another IBC for years, until I had to move. They’ve also assisted really well with other inquires I’ve had. Would definitely recommend!
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January 2020 by Debbie Bryan
Deanna did a terrific job communicating WHY IBC meets specific measurable and achievable financial goals as the key note speaker at the luncheon.
