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March 2024 by Nilusha Fernando
My son was trying a flavor my Wife already got the cup.ConversationMe: what flavor is this?Cashier: 12 97Me: is that the name of the flavor?Cashier: I’m ready for you to payMe: I did not ask for the price all I wanted to know the flavor.my son was indecisive and we were waiting and she was rushing us for no reason. I still don’t know why she did that. We wanted to take our sweet time when we go eating. The lady at the Northstar location SA was so patience last week thats why we stopped at this location.Very rude experience.
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March 2024 by Dustin Hix
If you want a cookie am hour before closing time don't waste your time or gas they close
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February 2024 by Carole Thorp
Sundaes & cookies: can't beat it. Very friendly crew & no complaints!
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January 2024 by Anna Lake
The gentleman who helped me did a wonderful job, he was by himself but made sure to let each customer know he was working as quickly as he could. Of course, we were all patient, and the ice cream was delicious as always!
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January 2024 by Gabe Marquez
They closed at 9pm not 10pm, I have my 4 kids and my wife and I . Had ours eyes set on ice cream but this business super sucks
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January 2024 by Shay
My icecream was a soupy consistency, the freezer must not be working right . We were the only ones there. We weren’t greeted when we came in or asked what we wanted. They just stood there looking at us until we said something lol
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December 2023 by izzy wilson
This place does not close as marked online. they close at 9 every night despite being marked as open until 10 or 10:30 on weekends.
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December 2023 by Jose garcia (CHON)
Getting 4 stars only due to very,very small dining area..Only like 3 tables and 2 chairs each..Other than that me and my dad really enjoyed our treat..We knew that it was gonna be high(price)But then again what isn't nowadays..It is a good place to get some good quality ice cream with the mixing of your choice...Loved the selection. I'm definitely gonna return again.
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October 2023 by susan Rodriguez
This place is not what is use to be when i was a kid. They don't even mix your toppings in like they use to. Sloppy.
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October 2023 by kel bell
Disgusting customer service ! Food was good thoUpdating after 4 yrs. They have updated their interior, but the service still is lacking. They’ve fired a middle aged lady who is very rude. Asked us to leave when we wanted to sit inside and eat. They used to give a waffle with ice cream, but now it’s $1.50 extra.Half the timeThey don’t have the popular flavors - chocolate, vanilla, etc.
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September 2023 by Leticia M
Team members should get more training.Ice cream was great! But I wish I had the patience of the girl who helped me lol. She was extremely slow and on top of that she was explaining step by step what to do to her team mate who clearly was new. She had no idea what she was doing…I don’t think it was their fault, I’m sure their managers could do a better training process so employees are ready to serve their customers.
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August 2023 by Tracy Johnson
Our service girl was friendly and helpful. Ice-cream is great
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August 2023 by Evan Gaudet
Closes 15 minutes early and doesn’t even look at you as you’re knocking on the door with 4 employees packing up and the sign on the door clearly saying they close at 10.
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June 2023 by Kim Hernandez
Most of the ice cream looked like the freezer was not able to do it’s job. The ice cream looked melted and what we ordered was very soft. The place is not that clean and looks unkempt. No complaints on the service, it was good and they were very friendly, so that was nice.
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June 2023 by Outvoting Ygcutfvh
I have a well trained dog who I adopted out of her service dog training program after she left. I like to scout out pet friendly places to keep up her training and I found marble slab. Everywhere I looked even their website said they were pet friendly. So the other day I went in and it went super well she just laid down while I got my ice cream and a pup cup for her. The guy was super nice and accommodating. Today I go in and the first thing this lady does is yell at me to get my dog out. Yell, she could not have even nicely asked me to take my dog out. When I left I saw the sign out side that said only service dogs allowed in, I can respect that. So I tied my dog up and went back inside. However I told the lady that not only was I allowed in last time but the website says they are pet friendly. When I asked for a small cup of whip cream she told me they don’t do that. In the end I got what I came for and the lady rudely told me to get out without paying. This was a very unpleasant woman and the lack of communication within this place astounds me. I will not be going back and I hope in the future she learns how to politely inform people of their policies. We are all humans and make mistakes.
