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“Harrison has outstanding customer service skills, he explained the process to us and went over the different beds and comfort levels , he made the whole process easy and enjoyable.”
“We walked in and Bill met us at the door with a welcoming handshake and a smile!! We thought we were going in to just buy a simple mattress, but Bill showed us what we were missing out on in a good night sleep!! Bill was very knowledgeable and answered every question I threw at him and he sold us on the Tempur-pedic brand!! . Bill sold us a bed that we wanted and we weren’t pressured into buying something we didn’t want!! We walk in that store with the basic knowledge of what we thought a mattress and a good nights sleep was and after meeting and talking with Bill, we walked out with a PHD in Mattresses and a Good Night Sleep!! If you’re looking for a new mattress, come to Mattress Firm and hit up William (Bill) and he will steer you in the right direction!!”
“Great experience with Abby at the Purple store in San Marcos. She helped my wife and I settle on a mattress and was very knowledgeable in explaining the differences between the products.”
“I visited several mattress stores and none of them were able to deliver my mattresses for a reasonable fee. Jon delivered two mattresses for me and gave me a great deal. I got exactly what I was looking for and was grateful for the good prices! His address is not the one stated on maps, he was very helpful over the phone and made it very easy and pleasant to buy from him.”
“I bought quite a few furniture pieces and matresses, when this place had a storewide sale.
This store is LARGE ! I was pleased with many of its aspects. Some are the following :
1 ) Many furniture pieces are GROUPED with other pieces, so that a prospective buyer can see how it may go with something else.
2 ) The employees KNOW the merchandise.
3) The employees are NOT PUSHY in making a sale.
4) There are many QUALITY pieces here.
5) I bought one twin MATTRESS set.
6) I bought 3 FURNITURE pieces.
7) DELIVERED pieces were WRAPPED.
8) None of the pieces were DAMAGED.
9) The OLD twin mattress was taken by the store.
Come, Visit, this STORE !”
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“Came here for some box springs and legit bamboo sheets for our king bed. Bret is very nice and professional. Didn’t feel pushy to more than we needed. The drive from Austin was worth it.”