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April 2024 by Jose Romero
They are not very attentive, they are friendlier in the quarry
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January 2024 by Virginia Aranda R.
The service was not the best, normal or seasonal promotions like in any other Pandora store.
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January 2024 by Carl Kulaga
Went in for some last minute shopping andfound a awesome earnings and necklace combo staff was friendly and helpful
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January 2024 by Jennifer Arriaga
They lock their doors at 8:30
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January 2024 by ximena marroquin bru
Yesterday, I went and I bought a security chain for my bracelet, Tania B attend me, I payed for my security chain and when I arrived to my hotel I opened my bag and it was empty. I tried calling but they don’t answer me. Be careful12/28/2023I’ve tried calling the number you gave me but it says incorrect, how can I get in contact with you.12/29/2023
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December 2023 by Emma Alemán
The most bad costumer service.
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December 2023 by nancy Lopez
Excellent
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December 2023 by Johnny Quezada
Went last week for a Christmas present that I pre-ordered online. They upsold me a couple of items which was fine because it made a nice set. But when my girlfriend opened her Christmas present a few days later, the ring was missing. An entire ring that I paid for was missing. Even worse, they don't answer the phone and I'm almost always out of town. Not cool.
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October 2023 by Kim Patterson
Lots of charms and great sales staff!
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September 2023 by Misti Steltzer
Went it and was asked to place my name on waitlist. I stated I had a simple/quick question. Was again directed to waitlist with a smirk. After 30 min of waiting, with a 2yr old, it was my turn. I asked my simple question, in which she replied “we do not offer that product”. Very rude and only will help if they receive their commission. Will never buy from here.
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August 2023 by sam hubris
James Avery and their employees are EXTREMELY NICE! do NOT go to pandora the employees are RUDE and James Avery has amazing quality as well as a lifetime care with amazing employees!! You will never hear a bad story from this place! There amazing DONT BUY PANDORA!!!I came in April 2nd 12pm-12:10 pm and the “managers” there are extremely RUDE!! They roll their eyes and hate their job with a passion, extremely ghetto and unwelcoming! I filed a complaint against them and hope better employees join this location!(Watch out for the Hispanic lady, short, on the heavier side) EXTREMELY RUDE AND screams in your face when you are asking anything. I received amazing customer service from James Avery about ANYTHING! Save your money please this locetion is horrible
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August 2023 by sameera hubris
James Avery and their employees are EXTREMELY NICE! do NOT go to pandora the employees are RUDE and James Avery has amazing quality as well as a lifetime care with amazing employees!! You will never hear a bad story from this place! There amazing DONT BUY PANDORA!!!I came in April 2nd 12pm-12:10 pm and the “managers” there are extremely RUDE!! They roll their eyes and hate their job with a passion, extremely ghetto and unwelcoming! I filed a complaint against them and hope better employees join this location!(Watch out for the Hispanic lady, short, on the heavier side) EXTREMELY RUDE AND screams in your face when you are asking anything. I received amazing customer service from James Avery about ANYTHING! Save your money please this locetion is horrible
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June 2023 by Nirav Patel
Rude employees! My family was treated poorly!
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November 2022 by Nancy Musser
Ashley was super helpful. She was professional, knowledgeable and patient with me. She provided solutions for alternatives to the Texas charm I wanted which is no longer available from Pandora. The personalized engraved charm we ultimately settled on is perfect. Thank you Ashley you made my day.
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March 2022 by Renee Ward
I went in to have my bracelet cleaned, and they were a bit busy. Which allowed time to look around. My friend, who was with me, found two beautiful rings she had to take home with her. They were her first Pandora prices and won't be her last. The ladies working there were so friendly and kind!!
