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November 2023 by Brenda Rodriguez
My daughter's car wouldn't turn on and we got it towed here. They kept in communication and were very professional. The fixed it fast at a fair price. Will keep bringing it here.
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November 2023 by Markie
These guys are my go to place in San Marcos! Fair prices and good work. My only complaint would be that they mark up the prices on OEM parts if they order it for you but I understand they have to make their money, other than that. A solid business! Service Advisor Jose Romero is the best! I brought my 2011 Charger R/T here on two separate occasions for a Caliper bolt replacement and a Brake Master Cylinder & Power Brake booster replacement.
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November 2023 by Sean M.
Love this place! I've come here twice now for service on my 2011 Dodge Charger R/T. First time was for a caliper bolt that fell out of my front passenger side wheel and the second time was for a Brake Master Cylinder & Power Brake Booster replacement. These guys did a superb job and Service Advisor Jose Romero did a great job walking me through the process. My only complaint would be they make up they put on the OEM parts I had them order, but I understand they have to make their money. Other then that, no complaints! Quick and easy process with these guys and they will be my go to place when I am up in San Marcos for school and not in Houston!
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November 2023 by Natalie
They were able to get me in same day for an oil change. I didn't have a ride, so I waited in the lobby and was able to hear what they communicated with other customers as well as parts dealers. They gave everyone the truth, no overselling, no pressuring for unnecessary additions, just what they need, when, and why. They really seem to care about their customers: from a new face like mine, to others who've been with them for a while. They're passionate about their work and keep their hearts at the front of it.Service: Oil change
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November 2023 by Marilyn Zigmond
Great experience at Reliable on 123 in San Marcos. Andrew was so helpful getting my truck transmission repaired in a weeks time. He did a stellar job dealing with my insurance and giving me the best service.Service: Transmission
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November 2023 by Liz G
Jose and Andrew were really helpful and knowledgeable. I have gone twice already one for a battery installation and the other for an oil change. They were patient and answered all of my questions. Definitely the place to go!
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November 2023 by Jason Duncan
I have used Reliable Automotive in San Marcos for multiple repairs on both of my vehicles and they have always done a great job. I've never had any issues with their work or service.
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October 2023 by Carmelina Larios
Highly recommend! Jose & his team went above & beyond for me to fix my vehicle. I needed a new a/c compressor & transmission. He really worked with me to get me back into my vehicle. Trustworthy & reasonable people, I recommend!Services: Transmission
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September 2023 by Lisa Goodnow
I would give more stars if possible! The customer service, professionalism, and personal attention we received while working through major issues with my son’s car simply amazed me! Joe worked closely with me to identify a range of problems and handled all the details around the extended warranty coverage. The repairs were completed faster than I could have imagined. The car is running beautifully and the kindness he showed this stressed out Mom is truly appreciated! We are customers for life!
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September 2023 by cho godwill achu
Did some repairs on my Nissan Murano and it was top notch. Never felt so different driving my car... it was a new experience..thank you Reliable Automotive...you are really reliable.
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September 2023 by Crystal Iobacz
Great service and fair prices they helped me get my ac fixed in this Texas heat! Joe is professional and communicated every step of the way broke down what the problem was thank you Reliable Auto y’all are great thank you Joe and your great team of guys!
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August 2023 by Beata H.
I took my Mazda 6 to this place at San Marcos on August 26, 2023 for a check-up. The mechanic literally made up a list that is "urgent" and it will cost at least $1,000 to repair. Their sales person A. Welty stated that the serpentine belt was frayed, and the belt tensioner seized. I somehow knew that Reliable Automotive just wanted to take advantage the lack of my experience, because I was a 23 years old college student who can be easily exploited. I declined the service and rather called repairsmith.com. They came on Sunday to my house and run the diagnostics in front of me. The mechanic said serpentine belt and belt tensioner were in a very good condition as my car overall . I decided to report Reliable Automotive for scamming to Better Business Bureau bbb.org/us/tx, and also to Federal trade Commision. reportfraud.ftc.gov/#. Dishonest business must go out.
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August 2023 by Bryanna Page
The staff here is great! Andrew was very helpful, answered any questions and provided excellent service! Maintenance was fast and prices are more than affordable. This will be my new Go-To shop in the future!Service: Oil change
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August 2023 by Cristian Watkins
I went in with scraping noise on my car knowing my breaks might be over due. They checked out my car and sure enough.... they took pictures of the rotors and drums to show me what was making the noise. Turns out metal on metal does. Also my sensors were not working or they would of told me when it was due to replace. Reliable was awesome and replaced them same day! Taking all my vehicles there! Appreciate yall greatly!
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July 2023 by Owen H.
These guys were great! I was having issues with the clutch on my truck and they were able to diagnose and repair the problem quickly. Andrew and the technicians were all very professional and kept me updated regularly throughout the entire process. I will definitely be using them in the future.
