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December 2023 by Daniel HILL
Biggest mistake I ever made. Almost $6000 for a bed that is useless in a power outage, deflates when I sit on the edge of the bed, I always feel like I’m sleeping on an angle (slanted). Most expensive most uncomfortable bed I ever purchased. Plus, if you have a pet that sleeps with you, all that sleep monitoring the system is professed to do doesn’t work properly. A fact that I feel should be disclosed at the time of purchase. Buyer beware.
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September 2023 by Kim Lundgren
Don’t care for their sheets but sales people are very knowledgeable and polite!
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September 2023 by SERGIO RINCON
Great service and very helpful on what I needed.
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February 2022 by John Howerton
I bought an $8k bed, and 3 years later the air chamber failed. Sleep Number wants me to pay to have it fixed. Shame on me for spending that kind of money for something that only has a 2 year warranty.
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February 2022 by James T.
Purchased a BED (mattress and base) and were told it is a 100-day trial period for EVERYTHING, they are not providing a refund for the base. They scammed us by verbally saying we had 100-day trial, and EVERYTHING was returnable and refundable, however the paperwork said different. Classic SCAM and we fell for it. DO NOT SIGN, read the paperwork, you cannot return the BASE and it could end up costing you $4,199.00 if you don't like the mattress like us. I have filed with the BBB, will be contacting local news companies, the general attorney, and my attorney soon.
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February 2022 by Danielle Howerton
By an $8k bed and 3 years later the air chamber goes bad. They sell you on the 15 year”limited” warranty which means you pay a portion after year 1. So year 2-15 is prorated for repair, if it’s covered. The fabric on the mattress isn’t covered unless you buy a $300 mattress cover! Don’t waste your money! Poor poor quality.
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February 2021 by Tracy Anderson
The customer service at this location was impeccable. We did not feel pressured and Alecia was very informative. She worked with us to find the perfect bed!
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February 2021 by Oni_2020
Great customer service. The best mattress store in central Texas.
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December 2020 by Jamie Davis
I know I will love the bed, just wish our sales person had been completely transparent with us. After getting home, I notice a delivery fee on the paperwork and so I call the store to ask about it, it's then I also found out that the 100 day money back guarantee, doesn't include that delivery fee. That part was conveniently left out at the store. 3 stars for the bed and how amazing I know it will be and 2 off for not telling us the whole truth.
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December 2020 by Wally Shoot
My wife and I went in to look at Sleep Number beds as traditional mattresses just do not seem to be working out any longer. Our sales associate, Tom, was patient, considerate, thoughtful, insightful, and knowledgeable about the products in the store. We ended up purchasing a bed and two pillows. I would highly recommend this store and ask for Tom, he will be helpful.
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December 2020 by Janet Johnson
Awesome deals for Veteran's Day!
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October 2020 by T Lake
We love our bed but we did have issues with the delivery. We contacted the customer service dept who promptly compensated us for the problems we had. They were extremely nice and understood the problem we had with our delivery. The salesman was not pushy and was knowledgeable about the beds and frames. Although there were delivery issues it was not the fault of the employees who did their best to get.our bed set up and even came back on a Saturday to finish up. All in all we would recommend this store and definitely the bed itself.
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September 2020 by Adam Johnson
We came in to learn my sleep number. For me 6. My girl liked 9. It was ok I guess.
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August 2020 by Eldon Henderson
Great store the service was wonderful
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July 2020 by Bill Fillman
Exceptional assistance by salesperson Tom in helping me understand the differences between various bed/mattress combinations and which worked best for my situation. The demonstration on how the different levels of mattress firmness impact my lower back sold me! Also, great advice on sale prices and specials. Overall, a superior experience. Thanks very much!