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February 2024 by Pradeep Reddy
Staff shoul show some respect towards customers??
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January 2024 by Alicia Mont
Slow even when it's not crowded!
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December 2023 by Donna K
Very unorganized and rude. I was waiting 15 min for my tall black coffee of the day and never got it.
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September 2023 by Angela Martinez
What is this? They don’t know how to make drinks AT ALL. There is no way we pay over $6 for this and they can’t even fill it up
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September 2023 by Kathryn P
absolutely sucks when you order a wrap, look forward to it, and when you go to pick it up, they’re sold out? i didn’t complain, i asked for a bacon sandwich. out. i asked for a sausage sandwich. out. what do you have??? i ended up just getting a pastry, because nothing sounded appetizing, I just wanted a wrap. I do not like how i wasn’t offered refund, the pastry i had to end up getting was cheaper than the $6 wrap which i bought online. I didn’t even want the pastry in the first place. Literally have to go buy food somewhere else now and spend even more money.
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April 2023 by Ben H.
belittled me after they forgot one of my drinks. i've never felt so passionately about taking down a corporation after my interaction with them. will definitely come back tho. cashier was nice(:
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April 2023 by Miguel mejia
The Monday Evening Team LACKS Overall Experience, Service, and Drinks. Not as communicative when they are short on certain products, being ignored 10 times without a care in the world. Making Coffee is something they need to work on. Bryna and her other Co-Workers need to know when is the best place to talk behind a customers back without making it obvious instead of doing right in front of them. Overall, they're a lot of areas to improve. Hopefully the next time I visit, which is definitely not a Monday Evening, will be better than this Team/Visit.
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December 2022 by Ashley Cobb
The male who was working Sunday, Dec 4th between 5:30pm-6:00pm is extremely rude and unprofessional. Was cussing loudly and making fun of customers for everyone to hear. Said he specifically wanted to do the closing announcement so he could disappoint everyone. Personally, I wouldn’t want someone like that working for me representing my company and treating paying customers like trash. I’m embarrassed for him and everyone else was too.
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November 2022 by Jessica Danvers
The girl with the dyed blonde hair that wears heart earrings is a literal angel. I’m sorry I didn’t catch her name. She makes a special drink and is always so kind. She makes me excited to go to this Starbucks and has a smile for everyone. There’s a special chai drink she makes and it’s amazing. If I remember her name I’ll update this.
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November 2022 by Jun Kwon
they forgot my order. waited 20 minutes
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September 2022 by Rhian Becker
Just waited over 30 minutes to get 2 cake pops, and they only gave it to me because I went back up to them and told them I've been waiting. The line was short when I went in, and the people after me kept getting their orders before me. After I went up to tell the lady about the long wait, she then told us that one of the flavors I wanted was out so I chose a different one. The lady was also very soft spoken and it was hard to tell what she was saying most of the time. When I finally got my order and opened the bag, they had the wrong flavors. And it isn't as convenient as people say because they don't take swipes or dining dollars. Not going there again.
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September 2022 by Hannah Hipp
They are late on everything, even with a short line. Some of them are rude and all I asked for was my drink that I was waiting forever on, I waited for 30 mins. So I was patient.
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May 2022 by Charlie Salas
Always good!
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March 2022 by Lexi
They spend a lot of time talking instead of making drinks, so their lack of multi-tasking is really concerning. I was also told they couldn't make a Trenta cold brew, despite that being a menu item. They said it was due to being a retail location, but I have worked for both a corporate store and a retail Starbucks, and that particular drink should not be an issue to make. If they didn't know the measurements, they could just say that instead of claiming they are unable to make the drink.When they told me it was due to being a retail location, they answered with an arrogant attitude. I find it bold for them to act that way as well as discuss behind the bar how they dislike customer's orders when they are obviously untrained and incapable of making drinks themselves. If you're going to have that attitude about your job, make sure you can do it first.
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February 2022 by jordan medina
Visited this location on campus for the first time tonight. I was unaware of the location until then. However, it was super convenient while I was working on school work. In addition, the service was super fast and easy , even with huge line that was racking in during this time. The barista offered their favorite drink while I was ordering and intrigued me on trying something new! 10/10 experience and will be back!
