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July 2025 by Vishal Subramoniam
They place clothing under discount signs but they are not actually on discount.
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October 2024 by Anehly Castaneda
The options are great but they definitely give mean girl vibes, like you're imposing on them. And they don't communicate when handing off items. Half the items I wanted to buy were not rung up because I handed it to one associate and a different one rang me up. Obvs my fault cause I didn't pay attention but you would think they want the sales. Oh well
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July 2024 by Jocelyn Militello
Absolutely amazing customer service and store. Love this location!!
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March 2024 by Jonathan Herrera
Amazing
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December 2023 by James S
Returned a xmas gift and was only refunded the now reduced price of the item..18 bucks. When i came back to show them receipt at 29 bucks they said sorry you should have brought it first. Now theres nothing we can do....Really?...so im out 11 dollars..didnt even offer a store credit. Igorant. Never get my business again.
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December 2023 by Bowie Kisselburg
i came in the other day and the blue haired chick, i think maybe their name was xandra, was super sweet and welcoming10/10
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December 2023 by sofia williams
last time i went here i felt super judged by the staff for my piercings and dyed hair i will not be returning
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April 2023 by Arianna M.
I walked in on a Monday night, not expecting much activity. The people behind the register didn't say anything. They kind of just glared at me and my fiancée. My fiancee and I got an uncomfortable vibe immediately. Deciding not to pay much attention to it, we shopped around. The store had hangers lying on the floor. It was pretty unbelievable given it was a Monday night. This is when the real problems started and the ultimate reason why im leaving this review. My fiancee was using his asthmatic inhaler. Then out of thin air, an employee runs up to us and spoke to us in a disrespectful voice. They commanded my fiancee to "stop hitting a vape". And we tried explaining to the lady its an inhaler but she wouldn't even bother listening to us. At that point, we were very frustrated so we put our items back and left the store.
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March 2023 by Dennis Hernandez
I’m always observing store behaviors as a [retail] DM. There were two assistant managers and one sales associate on the floor. I was greeted within 10 seconds, but never approached my entire time in the store.Two ASM’s were behind the cash wrap discussing scheduling while the sales associate was floating around [eventually disappearing off the floor]. I was able to hunt someone down to show me what I was specifically there for. To both ASM’s credit, they were in training as I came to find out through conversation with one of them.[*A piece of advice, or the way I would have handled it in one of my stores, would have been to pause training and attend to people in the store. I was not the only customer at this time.]After purchase went toward the fitting room to get situated. Had to come back to cash wrap to ask for a fitting room [training ASM got it for me].The store was nice and clean. Presentation is a little rough in regard to merchandising. Shirts are stacked so high into the shelves with various designs I had zero interest in looking for a few brands I wanted to look for. Signage seemed appropriate and on point.Regardless of behaviors that may need a bit of retraining, or even just a friendly reminder, both ASM’s were extremely nice. Especially the ASM being trained.I’m not sure if this store is in need of a store manager or just short staffed [regardless that’s none of my business]. But in retail we’ve got to make the most out of what we have every minute. Will I return to this specific Tilly’s while in San Marcos? Unless it’s planned, not likely to go out of my way.
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December 2021 by J G
I don't know what to think of this place. It's like the store can't decide which aesthetic it wants to have. There were some cool items, but the large majority was ugly stuff I'd expect from PacSun or Walmart. There were a couple of excellent brands, and the stuff that leaned Asian was all pretty cool, but it seemed like half the shirts just said RCVA. Not interested, thanks.
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October 2021 by Issac Lemus
This store is well organized with great fashion to purchase. Will come back again one day ??
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November 2020 by Gabriella Angel lamarseillaise
Manager Rebecca was very rude, treated me bad as a customer and didn’t even acknowledge me. I made a report to HR and still haven’t received a call back.
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November 2020 by Norma Bernal
Only one employee was helpful. The others seemed not to want to be there. Smh ?
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November 2020 by Karen Dayle
Always a great selection for my teenagers. Clothes, VANS, backpacks and more.
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October 2020 by jazzy fallazy
Only one employee was helpful. The others seemed not to want to be there. Smh ?
