Verizon in San Marcos offers excellent service for mobile, 5G home internet, and business needs. Customers appreciate the store's efficiency and helpful staff. Chance is highlighted as a kind and quick employee who efficiently answers questions. Manager Sarah receives high praise for her positive attitude and ability to improve difficult situations. She is knowledgeable and patient, ensuring that customers feel well taken care of. Calvin and Daniel are also recognized for going above and beyond to solve problems, demonstrating proactive and helpful attitudes. The store allows for convenient online ordering with options for in-store pick-up, free 2-day shipping, and same-day delivery where available. Overall, customers highly recommend this location for its fantastic team and outstanding service.
This Verizon store is staffed by folks who actually help. As a Verizon customer of over 30-years, I would recommend this particular Verizon store over the rest within 30 miles of this location. Their suggestions and assistance have always been first-rate, and they are problem solvers, not just problem identifiers.
January 2026
They were all very helpful. I'm not tec savvy and everyone put up with me. Thank you.
December 2025
Rodolfo made it a painless experience to upgrade my phone got me a great deal with their promotions and switching my plan around some to where I am paying the same monthly payment even with the upgrade 😎
