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February 2024 by Christina K.
I'll be using HEB now, this was the last straw. They received my prescription, I called at 1 pm to get it prior to their closing for lunch hour at 1:30. She said she would get it ready before then. I arrived at 1:28, and they didn't have it ready. So now I'm waiting for 30 minutes with no one here, during my working day, as I don't live close by, for them to go and return for lunch, all because they didn't do what they said they would and assist a customer.
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February 2024 by joshua colleasure
I’d rather fill my prescriptions on the streets!! Don’t go here!!
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February 2024 by brianna rodriguez
Absolutely hate this place. Absolutely sucks. Customer service was horrible.
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February 2024 by Dylan G
Walgreens ought to be ashamed of this location?
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January 2024 by Cj Groom
Takes a very long time to get thru on the phone to a pharmacist. I think they are very understaffed possibly but idk. Every single time I’ve called, there are at least 3 people on hold in front of me. Tried to get my accutane sent here. They put it on hold for days, and didn’t contact me to tell me why. When i went to check in person, they weren’t even sure if they had the authority/provision to provide accutane, then told me they could “try” ordering it for the next day. Accutane has a 7-day prescription window, and if u can’t pick up ur Rx within this window you have to re-do your monthly appointment, bloodwork, & questions. The pharmacist there seemed genuinely resentful of my existence, as if he was answering vaguely and nonchalantly on purpose. save yourself the headache and don’t pick up ur prescriptions from here. The pharmacy techs I’ve spoken to were both definitely nice, but they said they were going to order it yesterday but apparently didn’t . I called today & they said they’ll order it today. Idk what to believe
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January 2024 by Macklin Dinegar
Had to get my COVID test retaken twice because the pharmacist wouldn't just let me swab my own nostrils.
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January 2024 by Mary Englehart (Moongazer)
If I could, I would give this Walgreens a negative 10! DO NOT USE THIS WALGREENS!!! They are rude, unorganized and committing illegal activities. They shorted me 10 pills of a very sensitive medicine. When my husband came back to show them; the tech opened a drawer pulled out an UNMARKED bottle. Voila! 10 of the shorted count of MY EXACT medication. No question asked...no identification asked for. Hmmmm... something is up here! I suggest an audit!!! My husband and I have now transferred our medications to a more competent company. Absolutely disappointing after 30 plus years of being a Walgreens customer!!!
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October 2023 by Delaney B.
I've used Walgreens as a pharmacy for years and it only seems to get worse. Today I dropped off a prescription at 10am, they said it would be ready at noon. I get there at noon, it's not ready, and they say it'll be ready at 3. I get there at 4:30, still not ready. They say it'll be ready in an hour. I tell them I'm going to the gym nearby and that I'll come get them after I'm done. 2.5 hours later I show up, still not ready. It's now 7:30pm, and I've been 3 separate times. They tell me they're waiting on just 1 of 3 prescriptions and that it will take a few minutes, so I sit and wait. After 10-15 minutes, they inform me that "the dosage on the paper isn't clear enough to read" so they tell me they'll "try" to call the psychiatrist tomorrow. I politely tell them that I have been there 3 times already today, and ask why they couldn't have told me that way earlier. No response. When I ask what time or if the medication will even be ready tomorrow, no response. Needless to say I'm switching to a different pharmacy.
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October 2023 by mark chandler
Corporate needs to do a complete overhaul of this pharmacy. I have been on the phone on hold for close to an hour just to try and speak with someone. This happens every time I try to call and get my Rx transferred to this location but I might just have to start using CVS because this is unacceptable for a PHARMACY. People depend on these services to live and not die.
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September 2023 by Makayla Acker
Whatever you do, do not use this pharmacy!! It’s impossible to speak to someone over the phone and speaking to someone at the counter can be even harder. I transferred two of my prescriptions here and I came back 3 days later to check on them in person and was told they lost my information and would have to re do everything. Losing information as a pharmacy is really unsettling! It seems all unorganized and they take forever to fill medication. Take your business else where especially if you take medication that you rely on!!
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September 2023 by michael vickroy
Left me without my prescriptions numerous times. They gave me birth control once. They never have a pharmacist on hand so the place is shut down. Pathetic.
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August 2023 by Stacy W.
I called in a prescription a week ago to get it refilled. I stopped by yesterday and was told that it still wasn't ready but I could wait 25 minutes for it. when I called it in, the recording said that I would be contacted if my prescriptions were not ready for pick up when promised. That did not happen. I said I would come back the next day. I went today and still no prescription filled. I asked why and was told that they just "hadn't gotten to it." You shouldn't have to wait a week for a prescription. Especially with no call or other information from the pharmacy to tell you that your prescription is delayed. Do not go here. I will be transferring all of my prescriptions somewhere else.
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July 2023 by Mark H
Took 2 weeks to get a bottle of insulin and then they charge $75 dollars for Medicare prescription? Against the Law but I need it.
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July 2023 by matthias stockhausen
Layne is a great pharmacy tech! They help me out every time with my prescription and they always have a great attitude and awesome customer service. Thank you!
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July 2023 by Paige Bain
I have never had a good experience with the pharmacy. They are very unprofessional and rude. If you call, you will be on hold for more than 10 minutes before someone will answer. It usually takes 3 days up to a week to get a prescription filled. I suggest getting your medication else where if possible.