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March 2024 by Brenda Guerra
We just intended to stop and look for my Birthday. We spent the good part of an hour with Dorsa, he was so polite, helpful as could be. He was very knowledgeable on the pieces. He even cleaned my ring for me. We to tried on several pieces. Ultimately, we picked out 2 lovely pieces, the best ones there in my opinion. Eddie, the manager also greeted us and helped us. It was really just a fun afternoon, they were just great, happy and seemed to really enjoy their jobs. In the end we had a great afternoon picking out my birthday present at a great price!
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February 2024 by hunter koumonduros
Great service, got me what I needed at a good price and out the door in a timely manner. Thank you Eddy
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January 2024 by Ashley Vargas
Eddie & Mel, amazing customer service! Really looking out for customers wants and needs! Top tier ✨️
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January 2024 by Mr. J
Always good prices
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January 2024 by Renee Harkey
The people were nice once they acknowledged me. They weren't busy, 2 out 0f 3 employees were helping people. The other employee was pulling jewelry for a purchase or another store. No ther customers in the store. I am a zales fan... just not the customer service received. And no I didn't go during the week of Christmas.
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December 2023 by Logan K
Incredibly helpful. Resized my watch, and helped my friend get a necklace for his girlfriend
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December 2023 by Jagel Pinillo
I’ve been buying and trading up jewelers for a few years now at this store. Eddie is a superstar! They have honored the warranty for me consistently…. If and when I stick to the agreement which is to take the ring in every six months.
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December 2023 by Bradley Odell
Happy birthday experience. Eddie is always helpful. Use him every visit. Love the jewelry too!
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October 2023 by Luz Heaney
I would not shop here again. I bought a very expensive ring that broke at the 1 yr mark. A warranty was purchased and they made a poor attempt at fixing it. The quality was so bad that I was embarrassed to wear it. My husband then paid an extra $500 for them to leave it close to what it was. SMHIf you value your health, don’t come here.
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October 2023 by Sally Bermea
Christiana is the best sales person she went above and beyond to help me find my perfect bands for my weeding set. She was patient. I will be coming back just cause of her sales expertise. She was the best !!
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October 2023 by Amanda Stopiak-Ojeda
I have been coming to the sales for years, and Eddie is always an absolute pleasure to work with!
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July 2023 by Ahri Lobo
Eddie always helps my fiancée and I with our jewelry needs, he’s very kind and helpful.100% recommend going here to get yours! :)
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June 2023 by Becca Summers
This was my first time in the San Marcos location and I can tell you it did not disappoint. Edwin the store manager as well as all other employees went above and beyond to tend to my needs and all my questions. It makes me happy to know there’s still great customer service out there in the world and I will definitely be back due to this team!!!
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June 2023 by Michelle Blount
DO NOT DO BUSINESS HERE!!! Tried to make a $300 cash return (as that is how I paid), but they refused *twice* because they don’t have that much money. HOW??? They are trying to have me give them my jewelry and mail me a check (um, no) when policy states that cash purchases over $500 require a corporate check refund—NOT $300. Very shady situation!!!!
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May 2023 by Jorge Chan
Amazing experience! Lisa Muñoz was fantastic and helped me every step of the way. She was patient and understanding of what I was looking for, couldn’t ask for a more personal assistance.
