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December 2023 by Allen Trammell
Excellent customer service. Liz did an amazing job with helping me today in a timely manner. Kept me updated on everything going on with my loan application.
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December 2023 by Michele Garza
Liz was very helpful and prompt about responses! ACU of Texas is great for all your banking needs.
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December 2023 by Christina Chitty
Liz caballero was fabulous in processing my consolidation loan! Efficient, helpful, & made it happen quickly. Thank you!
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November 2023 by Micaela Cantrell
I went in to the branch this morning because my debit card wasn’t working. Melissa Apley got right on it and after determining that it was a fraudulent issue with my debit card, she immediately issued me a new one. She also helped me go from my secured credit card to a regular credit card and helped with the holiday express loan. This morning started out with with my debit card issues, but quickly turned into a better morning. All with the help from Melissa. She was absolutely amazing and her customer service is outstanding.
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September 2023 by Sharon Slaton
Thank You Joan Sendejas for Always being Prompt & Efficient! You make a customers experience Awesome!Sharon Moore
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September 2023 by Bethany Covington
Joan at ACU of Texas in Santa Fe was wonderful to work with. She took the time to listen to my concerns and developed a plan, that was executed in a few hours. ACU has always handled my money and loans and it's due to their personable and stellar service.Thanks again, Joan.
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September 2023 by Shane Wilson
Lies, lies, lies. They'll tell you what you want to hear to set up an account, but once you have an account they have no follow through. I was told by the branch manager before setting up an account that ordering half dollars was not going to be an issue. I set up an account, next day go to deposit money and order 2 boxes of half dollars only to be told they can't order me any coins. Not only that, but the manager turned to me at said "I use to work at chase, banks can't order half dollars anymore" which I know to be a bold faced lie. Chase won't order, correct, but I know several people personally that get orders of half dollars from their bank.Didn't have the account open 24 hours. Don't like being lied to, especially by the people I'm giving my money to. Found another credit union down the road that has an order placed for me now.
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August 2023 by Sandi Bobandi
Joan is the best! She's been my go to person for close to 20 years. She always works quickly and efficiently to help me with my financial needs. I Highly Recommend!
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August 2023 by Jeramie Elliott
Dealing with Ms. Cortney has been a great pleasure. The process of getting the loan approved and opening my savings account was pretty seamless. I thoroughly enjoyed working with her. Looking forward to the next one.
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July 2023 by Sandi C
Joan is the best! She's been my go to person for close to 20 years. She always works quickly and efficiently to help me with my financial needs. I Highly Recommend!
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July 2023 by Annie Jackson
I have had good experiences at ACU of Texas. Everyone from the tellers at the windows and employees in the local credit union that serve me, to the employees in the loan department have treated me with dignity and respect. They have been very helpful in addressing any questions or concerns that I have had. They are great people and make me feel good about banking at ACU of Texas.
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July 2023 by Marc Ellerd
Joan was very helpful and very accommodating! Even though we came in 15 minutes before closing on Saturday, she started the process and got the loan approved very quickly. Thanks for everything!!
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July 2023 by Jesse Bell
It is a great and pleasant experience to have a great loan officer Courtney. If you want your dreams to be fulfilled used Associated Credit Union. The best!!!!!!
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July 2023 by Ginny Matejka
I would highly recommend Liz to help with any banking needs you may have at ACU. She was able to assist us with a vacation loan in just a matter of a couple of hours.
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June 2023 by Lou Harris
Loving the customer service from Cortney! Notified of an offer I was unaware of that will help me down the road...outstanding! Taken care of efficiently! Keep up the great work!
