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May 2023 by thomas myers
I was trying to do a simple loan. After being approved and getting all the paper work to them. Communication stopped. I even got a call saying we cannot help you because we cannot get a membership.Very poor customer service. Would not suggest anyone ever go her.
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May 2023 by Armando Garza
Came in for a new debit card. Had to wait over 15 minutes, because they don't have enough help in that department.
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March 2023 by Marco Camarillo
Hassle just to speak to someone
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April 2022 by Brandon Crawford
place is trash, there app is trash, call center is trash... go to any other bank
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March 2022 by Quinn L.
This branch of AFFCU and it's personnel have been nothing but AWESOME! On several different occasions they bent over backwards to help us out. They helped us work our way through some very tricky financial situations. Thank You to all of those that work here!
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January 2022 by Daniel V Meta
Great rates, great service & great products! Can't ask for anything else :)
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January 2021 by G McGraw (GMC)
Full banking and financial literacy services
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October 2020 by Karina Hernandez
Esteban was extremely helpful with my membership application over the phone!
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June 2020 by Michael Taylor
Very warm welcoming atmosphere here!
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March 2020 by G McGraw
Full banking and financial literacy services
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August 2019 by Stacey A.
If I could give this place negative stars I would!! I went in to just break down a large bill and was told that since I'm not a member they would not help me. I mentioned that my husband is retired from the Air Force and was still told they would not help me!! Absolutely RIDICULOUS!!!!!
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August 2019 by Brianna Lopez
I love this location. They are friendly and amazing
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June 2019 by Bobbi W.
After 5 years of being an AFFCU member, I'm leaving. For 5 years I made monthly visits to use their shared branching services. For 5 years they've greeted me by name every month. In those 5 years I've asked to conduct my shared branching through the drive-thru twice--once after surgery when walking was painful, and once today when I didn't want to leave my new young puppy in a hot car. Both times they gave me grief about it. Something about security cameras in the lobby. After 5 years! I'm done. I will find another credit union that puts its members first, even above unreasonable rules. Foolish way to conduct business!
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March 2019 by noemi feudo
I love this bank in Schertz. They are very helpful and treat you as a family.
