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April 2024 by Hollis W.
We stayed here two nights after a horrid, horrid downtown San Antonio motel and we were SO relieved to be in a clean, well operated hotel. The breakfast was quite good--real eggs and meats, lots of choices of cereals and pastries, etc. A coffee machine available 24/7 in the lobby. Pool and hot tub in atrium were lovely and well maintained. Housekeeping was very helpful in getting us new towels, etc. The only glitch was I wanted to pay with cash, and the front desk guy told me that they have to swipe a credit card as deposit, and I could pay with cash when we checked out. Well, no. . . . they charged my credit card immediately and the man at the front desk at that time said he could not reverse the charges and let me pay with cash. (And what if I didn't have a credit card at all? Couldn't they have just taken cash up front to begin with?) So I was unhappy about that. But overall, it's a well-managed place and I will stay there again when I am in the area, which i visit regularly.
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February 2024 by Enio Colagiácomo
Excellent services... Comfortable, modern and clean rooms. Ideal for family sharing...
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February 2024 by Christian Overturf
Charged my card twice refused to refunded for the double payment and told me if I do not like it I could go somewhere else then refused to give me a paper
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February 2024 by Barry Cantu
No water pressure in the shower and sheets very
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January 2024 by Melanie Chavez
Where to begin…getting to the hotel was a total nightmare. Couldn’t tell where the entry or exit was once we got to the place.We opted for early check in, but it’s just based on availability and that’s understandable. So we came back at 3-4 pm and the front desk was either just over it already or just rude anyway.The room…normally there’s a sheer curtain, and there wasn’t. So we had to have the heavy curtain closed the entire stay.Then it smelled like feet, we had to buy our own spray.Then in the mornings, they’d play this weird elevator music on the PA system.Breakfast was good. Not bad at all to be honest.Over all, the stay was okay. But to be fair, we probably won’t stay again for our anniversary next year.
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January 2024 by Katrina Eileen
Nice and clean. They allowed a late check out. It was great!
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December 2023 by Cass S.
Stayed for a couple of days and the room itself was well put together. The rooms have thin walls and the tv starts to dim itself when lights are off which was annoying. Their breakfast is actually really good! I loved the yogurt options and the toppings for it! Only downside is I found a roach in the bathtub.
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December 2023 by Ron L
Very friendly nice and
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November 2023 by Cathy Karowski
Very nice! Clean. Best breakfast I've had in a long time. The staff was friendly and caring. There was soft peaceful music playing in the background. Very peaceful!!
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November 2023 by GOD'S ANGEL
I really meant 5 stars ? I got confused on the room I was at my dear and sincere apology.I love my stay and the staff was awesome and helpful I loved George,and Yogy I think that was his name they were very welcoming.Thanks again and I really hope to see you all again.Oh and last but not least Yolanda,Maria and All the housekeepers were very very helpful.I missed Yolanda's good eggs for breakfast.Nearby activities: And I was able to shop at nearby shopping stores in which I love to shop.Can't wait to Visit Texas again:)Food & drinks: Everything to eat was in walking distance
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October 2023 by Diana Schonhoff
I recommend this beautiful hotel to everyone who visits either for work or recreation! The staff is courteous and caring; the place is beautiful, the amenities are abundant and the value for your money is incredible. I cannot recommend higher. I receive thanks for recommending this beautiful hotel who has thought of everything to provide comfort and class to its guests. I want to stay there!
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September 2023 by Susan C
We have been looking for years for a affordable but nice place to stay while in town and we finally found it! The hotel is so beautiful with the atrium, décor & layout! The staff is all mature adults, polite, friendly & well dressed! Breakfast every morning was fantastic! Room was spacious & very clean! The entire hotel was very clean! I loved the nice soothing music playing in the hallway. I do not want to leave maintenance out! Everything worked & looked great! Even though our room was in the front of the hotel by the highway we did not hear the traffic from the highway! The hotel was very quiet, peaceful & safe! I highly recommend this hotel location!
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September 2023 by Linda Delgado
We only stayed one night. Pros: very clean room, comfortable beds and pillows, location, it was 2 mins from the surgery facility where I had an appointment, and late checkout. Cons: very slow shower drain, very noisy between traffic on IH35 and door slamming. We asked for a room on the atrium side, but we were told that it would be noisy too. I doubt that. Further, as we were gathering our stuff to checkout, we saw a cockroach. Ugh! Good thing we didn't keep our stuff on the floor. Housekeeping does a great job, management not so much.
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September 2023 by Jim Diepenbrock
Had A/C issues. House getting too hot for comfort. Checked in to the Inn at 3:00 am with no reservation. The room was clean and comfortable. Appreciated being accommodated on short notice.
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August 2023 by Rhonda Mc
The room was clean and comfortable. The breakfast was good. Took a while for the front desk to find my reservation because I reserved it through Expedia.
