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February 2024 by Tom C
Pharmacy closed from 1:30 - 2:00pm , can’t take turns like rest of businesses?
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February 2024 by DiamondRoughCut
Called the pharmacy and waited 20 minutes until I just dropped the call. I could hear when I’m supposed to be ansewered and then they just put me back on queue without even answering. Happened at least 5 times. You know when it’s your turn, you can hear it, but they just kept putting you back on queue. Maybe they’re hoping that everyone in queue will just drop the call.
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January 2024 by Dante Davis
CVS pharmacy is COVID-19.
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January 2024 by Mary Moore
I would not recommend this particular store, I was followed around and ask if I needed help. Which I politely said no, then still didn’t achieve what I needed too, the store didn’t know how to check me out using OTC Wellness Medical insurance card I provided to make the purchase. Called back to try an figure out why card didn't work, and manager was rude and called me a lier about my ins card. Suggested I come back into the store, no sir after that phone call, I felt some type of way after the experience, and will no longer go into this store if I can help it, just for those reasons………… and I’m giving one star because u have to post review
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January 2024 by Alexandra Stanford
They are not a good pharmacy. Too many issues with stock and getting doctor's approval. Understaffed and overloaded. The front end is different. The front end cashier was wonderful and accommodating. Great hair products!
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January 2024 by Briana G.
SHOUT OUT TO ALANA!! Alana at the Pharmacy helped me out so well!! She was very respectful and attentive. I hope I see her again she was awesome!
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December 2023 by Benita Gainer
OldMalePharmacists on the weekend has lied about discount coupons for prescriptions. Out and out lied!! I called and gout a quote drove up and got something totally different from that old male pharmacist and had to call corporate to get it straightened out. He was mean and hateful when I spoke with him on the phone. When I needed my prescription filled he said he wouldn’t have it until Thursday. Another lie!!
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December 2023 by Carl Moore
Horrible customers service at the pharmacy
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November 2023 by Rebecca Pall
This is the first time this has ever happened, I drove up to the pharmacy drive through and was told very nicely that it would be a few minutes before they could get to me, they were extremely busy and appreciated my patience. I really appreciated being told that instead of being ignored or be with you in a minute when it's actually 10 minutes. About 4 minutes into my wait, the pharmacy technician named Jessica came to the window and thanked me for my patience. It is this kind of great customer service that really is appreciated by the consumer, and I told them so. Kudos to the pharmacy staff at CVS on 3009 in Schertz!
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October 2023 by J
The pharmacist hung up on me. I was trying to ask a question and she hung up. I have been waiting a week for a medication, i was trying to figure out why. Took calling to get the medication filled affer my doctor called in. I would have liked an answer.Also if you go, you will be standing for 10 minutes before anyone comes to help. noone else in line in the store or drive through. They simple dont care.
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October 2023 by Sharon C.
Pharmacy review, I have yet to shop at in store. I recently moved back and have getting my prescriptions at CVS for years. Though at times things can be slow, some days are just busier Han others, I find them to very helpful. My Dr is in California still while I'm already in Schertz for the most part. There was no issue or break in getting my prescriptions. She even doubled checked all previous scripts and told me just to let them know when I was ready for refills. One less thing to worry about. The only thing is their drive through could go better. I don't typically use the drive through and the one time I did I sat there forever because I wasn't sure how it all worked. I felt ignored for awhile but being new to it, I didn't push the button either because I didn't see it
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August 2023 by Jayson Iorg
Amanda is incredible. I don't think I've ever had customer service at a pharmacy to even compare to Amanda's professionalism and willingness to help.
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July 2023 by Michael P.
I was at the drive-thru to buy Pseudoephedrine. I was told they don't sell that through the drive-thru. I asked if I could bring my dog in, she said only it's a support animal. I said "You sure make this hard." She said "Yep", and closed the window. CVS must not realize there are other pharmacies we can shop at.
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July 2023 by Deva stry
Mick in the drive through pharmacy is incredibly nice and professional. The Drive thru did not have a long wait time and I loved that. She is very personable and helpful, I was dealing with a lot and she was compassionate and patient with me. Thank you Mick for the great experience! I love my CVS.
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March 2023 by Eric M.
Disgusting behavior. Daughter went for an exam. Did NOT perform an exam, told her she must've got her info from "Dr. Google" with a condescending demeaning attitude. She has anotomical serious issues and they only offered her birth control When she said "I'm not here for that, I have a physical problem". They said, "I guess you just like getting pregnant, then!" Completely unprofessional quacks with zero bedside manner. Avoid at all costs. I'd rather be seen by a veterinarian.