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August 2023 by Ronnie hartman
Came in for just tire rotation and balance. 15 minutes to just talk to someone, and now I have been waiting hour and half and they haven't even touched my truck. Next I'm in town to visit family I think I will have to stop at a different store. This visit really left a bad filling for this location.
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August 2023 by Sarafia Washington
We have been using Discount Tires and this location for a year now. We are always greeted even if the store is busy. The warranties and service is amazing. Thank you
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July 2023 by Aaron S
I recommend to do it all online it was very quick and easy. And way faster then it normally has taken
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July 2023 by Kacey Klaus
The "Manager" names Corey was absolutely rude. This is the second time within a couple of years where I have had to pay for new rims. The first time was because the manufacturer didn't make them anymore. This time, Corey stated that it was obvious that I must have hit a pothole and they wouldn't cover the broken rim. I just purchased these new rims in November with a warranty. He refused to fix their broken rims. Do not go here, implore you.
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July 2023 by Whitney Wilson
My car went in at 8:25 and by 8:45 I had my key in hand and was on my way! These guys are super nice and super quick!
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July 2023 by A Azzoz
I was there this afternoon I was told they'll be 20 minutes to check in I checked in hour and a half later I asked when am I next how was told another 2 to 3 hours I should have been told the wait is 5 hours I ask for a refund and I left the premises I'm a customer for 30 years I have many vehicles my family and friends I recommend them all the time not no more the worst service I ever gotten I never go
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July 2023 by Samantha Bustillos
Fast service when you book an appointment. Great service and clean restrooms. ?
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July 2023 by Patricia Rodriguez
Excellent service, hard working professional, and couteous team. Finished job a hout before estimated time. Reminds me of the good old days
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July 2023 by A. C.
NO customer acknowledgement upon entering the building. Even after standing in line for 5-10 minutes.NO smiles on the faces of anyone working behind the counter.And NO, I don't need an appointment to have my tires rotated and balanced.Please do not make customers manage your schedule and work flow because you are lacking time management and organization skills.You sell tires.Corey, I hope you read this and view with an asset lens in hopes of using this information to be better. Your attitude and administrative shortcomings have a direct correlation to the store's bottom line.I honestly expected more from this location based on the fact that the regional office is just a few clicks away. I suggest nearby management assist by retraining and educating your employees for an improved customer experience. Happy customer = Increased revenue and better profit margins. Simple concept.
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July 2023 by Niki Kromer
These people are amazing. I had to replace all four tires of course and my son was getting ready for surgery after being sick all year. I can only afford the cheapest tires which was okay but they also said I really needed to get new lug nuts cuz mine had been broken if I ever had a flat tire out outside of my own it might be impossible to get them off or even put them back on safely. Unfortunately had zero money left to use I had done the affordable card for the four tires until there was nothing I could do and I told them that I wish I could I can come back in 2 months and save some. And I said okay and then they went and worked on my car some more and when they gave it to me I had all new lug nuts and they had done it for me because they said they couldn't live with seeing me drive so unsafely and they just didn't want anything to happen to me so together they did it out of just plain kindness. Trust me when I say I left there with tears in my eyes just because they were so nice.
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July 2023 by Michael Albright
Purchased a full set of Tire/Wheel combo's for my my newly acquired '10 ranger online and set appointment for early Saturday morning. Marked arrival at 10 mins until 10a.m. (my appt time) and by 10:30a.m. I was was rolling out of parking lot. :30 minutes to remove , install 4 new tires and wheels with new sensors and a couple other extra's ! EXCELLENT service !! These guys are like the elves in polar express ! A well oiled nascar pit crew ! I can't beat this drum any louder ! Thanks guys my truck looks incredible!!!!
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July 2023 by Evan Hoffman
Been coming to Discount Tire for over 15 years and this store just lost all my future business at all Locations. I understand not installing tires on a wheel that is "not wide enough", but refusing to give tires to me that were already purchased to install somewhere else, saying they dont sell tires they dont install, telling me they can work with me on another set of tires is trash.
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June 2023 by J. Y.
Excellent customer service received from Nate! Quickly reviewed and diagnosed and identified tire issue; thoroughly explained cause of flat, set appointment and explained options.
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June 2023 by shashidhar sindunoori
These guys are quick and great at what they do. Came here with a nail in the tire and got it fixed in less than 30 mins…for free.
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June 2023 by Salvador Sanchez
Spoke with a person on the phone in morning about needing a tire replaced for my appointment within 6 hours. When I arrived at my appointment time, they just received the tire for replacement.
