Dollar Tree in Schertz has received mixed reviews from customers. Many appreciate the store's convenient location and decent selection of items, especially for birthday and Halloween supplies. One customer praised an employee, Ms. Valencia, for her exceptional service, highlighting her courteous and polite attitude despite busy Saturday crowds. However, some reviews mentioned issues with certain male employees at the checkout, who were perceived as unfriendly and unhelpful. The store's cleanliness and organization were noted as areas needing improvement, with items often found in the wrong places. Additionally, a customer expressed frustration with the return policy, which does not allow for refunds, leading to an unpleasant experience after purchasing non-working items. While the store has improved its staffing at the registers, ensuring quicker service, some customers feel that the overall stock could be better maintained. Despite these challenges, many still find value in the affordable products offered at Dollar Tree.
Staff are always cheerful and pleasant. Store is neat and tidy and always ask if I need help looking for anything. I really enjoy this store! Thank you for the great customer service! The selection is fantastic as well.
March 2026
Nice and neat. Lots of inventory. Friendly cashier.
