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November 2023 by Michael Pishaki
I called with some simple questions and was able to get them all answered quickly. I was also amazed at their customer service and pricing and decided to book everything on the phone, the representative made it extremely easy and email/ texted everything I needed to access my unit. I will 100% recommend to anyone looking for affordable, quality storage solutions.
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November 2023 by Jenny Munoz
I have used Lockaway Storage for well over 4 years and have loved the experience, safety, and professionalism this facility had to offer. Kali was amazing and made our move out experience easy and stress free. I highly recommend using their facilities we only left due to relocation but will always recommend Lockaway Storage.
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November 2023 by Brittny Perez
I had a storage room here for over two years and I would highly recommend this storage facility!! They were available to answer questions whenever I had them. The property is very clean and the units are clean and well taken care of. Kali was great! If you need a storage unit I definitely think this facility is great and the prices are also very good!!
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November 2023 by D C
Kali helped us in completing our online move in registration. Her professionalism and customer service are top notch! Thank you for your help, and for answering all of our questions and concerns.
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November 2023 by Jacqueline Ramirez
Kali-Pariz Medrano has assisted us at this location and she is super professional and provides great customer service!!! We’ve never had any problems and everything is so clean!!! Highly recommend if you’re looking for a storage unit!!
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October 2023 by Gary Birdwell
Kali was awesome to work with and had such great customer service. We already have a boat stored there, but are in need of a storage unit. She responded quickly to an email and after a quick phone call, got us all set up for a storage unit. Thank you!!!
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October 2023 by carlia cox
I went to get some things out of the storage but forgot my keys and had to get my lock cut off. Kali-Pariz Medrano was working and she came to the rescue. She had her face gear and a saw and came to cut my lock in the pouring rain. She was the absolute sweetest and most helpful!!
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October 2023 by Steve Louis
The staff here is all about customer service. They communicate effectively, set proper expectations and are available to help when I call and text. The leasing process was the easiest I've ever experienced for renting a storage unit.Jen and Kali were great!!
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October 2023 by Gina Steele
Signed up online which was very easy. Went in to office to get help with access code and Ray was awesome!! Great customer service and they give you a lock so you can start moving in right away. Highly recommend this storage facility.
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October 2023 by Edward G.
If you use this place, I recommend that it is for a short time only because the rent will increase to a nice car payment before you know it. I also encourage you not to leave anything that is truly valuable in it, which should have you thinking, why even choose this place? Now we are thinking! If you are planning on storing here for more than 2 years you may just want to find a more secure storage for more money and less headaches. And to the unit manager that will "apologize" for their rate hikes and constant burglaries, don't bother. Oh, and you have homeless people living in your units which somehow goes unnoticed
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September 2023 by LaVaughn Brown
“Roy and Kali were very professional and were great to work with. They were patient with my questions and help me with the details of my rental. They were excellent and could not not have made my experience any easier. I would definitely use this facility again and would recommend Lockaway Storage to anyone needing an excellent rental service.” – LaVaughn B.
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August 2023 by Toi Kennedy
Kali was wonderful giving me a quote & very informative on my storage rental. She was friendly & professional.
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August 2023 by Susan Bell
Efficient, professional. Aisles are large so access is easy. Kali was friendly and knowledgeable and had us registered quickly.
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August 2023 by Crystal Lebo
Tress and Kali were a huge help getting everything setup with the online move in registration. The units can be accessed through the app or with a pin code you choose and they are easy to locate since each building is numbered. Unit was clean and came included with a steel lock.
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August 2023 by James Baugh
I'm in-between a rock and a hard place in my life right now, not knowing from day to day whether or not I'll have to put my belongings into storage, and I've had a few calls to Lockaway Storage concerning this matter.Lockaway employees Tress & Roy have been very polite and patient with me concerning all of this. On professionalism and kindness, I rate this facility a 5 Star Storage Unit.