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March 2024 by Wade S (Wading Around)
Never had a professional massage and they made the process easy for me. Explained everything before starting and I ended up feeling so relaxed after my first session, so I signed up for membership in my moment of relaxation. They do upsell you a lot so be careful not to spend outside your budget! On that note prices seem reasonable from what I’ve seen from other massage parlors.
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March 2024 by Amanda Boling
With a handful of good therapists I’m surprised they have so many “rules” for their guests. They just started doing 90 min massages instead of just the 60 min.Except they DON’T do 90min massages on Saturday.. when most working or SAHM’s would need them. Which makes sense more guests on a Saturday makes you more money, instead of actually serving your guests with what they need. ??♀️My last facial I thought the girl was going to shake out of her skin. Every time she touched my face it was like she was scared/not confident, Her hands were so shaky. At least she didn’t pressure me to buy any product.The front desk people will pressure you into enhancements. Instead of just asking “would you like any enhancements today with your service?” They pressure you and go on this long speech about every enhancement.This massage envy is close to my home but I drive up to the New Braunfels location for a better experience.
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February 2024 by Rochelle Petron
I had to cancel my membership due to health issues. I still had 2 services not used and they are forcing me to give that up in order to cancel or be forced to continue this membership. To an establishment that offers relaxation and healing they sure don't make anything easy for you..so disappointed with the staff at the Schertz location. I will never go back.
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January 2024 by adelaida Adams
Rene was my therapist. She has been for the last couple months and is always attentive to my needs. I walk out with an amazing feeling. This lady does an excellent job every time. Thank you ma'am.
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December 2023 by Nichole Mckinney
Massage Envy is a whole joke.They try and up charge you for every little thing. Not only it was my 2nd time at this location and instead of them match the services that I had the first time and the being more specific of the services that I had booked for and letting me know the charges up front. They wait til the end to give me all of the extra fees that I did not ask for. Management was very rude and disrespectful. As me being the customer she basically told me that she didn’t believe her reps told me what they told me. So basically called me a liar. I DONT RECOMMEND Massage Envy to anyone. Please also make sure you always get a detailed receipt or a receipt.
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October 2023 by carley shearer
Three days before my wedding, I got a message! It was amazing!
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October 2023 by Jaiden De Luca
I just had a 90 minute massage with Alicia. It’s so hard to find an amazing massage therapist. She encouraged me to connect the physical & emotional pain within my body, to practice deep breathing throughout and I had an incredible release of pain in my lower back & emotional release through tears that she encouraged me to let go of. She made sure to tell me that “this is a safe space.” I felt so encouraged by Alicia’s love & gifts that she possesses that go beyond just a standard massage. Thank you Alicia! I feel so much better than when I walked in! ???
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October 2023 by John E. Harvey
The people are good. The rules and policies of ME are what I dislike and ended my business.
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October 2023 by Linda (Sophie)
I feel this is a rib off . They say a massage is $125. Then they try to sell you a membership for $75 a month, which allows you ONE massage and one cheap upgrade. They charged me $10 for hit towels. Also, with the membership, if you want any more massages that month, they chafe $75 for each additional massage. I hated the sells pitch . No,I didn't purchase the package.Plus, my massage therapist wasn't very good at what she does.
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September 2023 by Chris Evans
Love the service here!Everyone is so super friendly. The massage is beyond wonderful.
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July 2023 by Michele Villarreal
What a wonderful experience! Brandon was my technician, and he was phenomenal. He was attentive and asked questions during our consultation before my session to better enhance my experience. The pressure was spot on, and I've never felt such relief for my TMJ discomfort as I did today. I am a busy mom of 3, and this is just what I needed. The ladies at the front were courteous and very informative. I would highly recommend massage services from Brandon. 10/10 excellent!
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July 2023 by Cassandra Dorantes
Amy is one of the best!! She gives some of the best massages, is attentive and makes you feel so welcomed. I've always had the greatest experience here. Love the Schertz location!
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July 2023 by Amalia d
Every time I've come here I've had a good experience. Everyone I interact with is sweet and helpful. My massage therapist have always been attentive and effective. I've always left feeling relaxed.The only thing I wish is that we could book appointments online!
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July 2023 by Victor Basal
Did not enjoy the massage. 50 min massage with consult and disrobing and robing. Definitely got shorted on time. Amy's touch was too light. She acted like she was afraid to get in and rub it out. Good thing I had a gift card.
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May 2023 by Clint Pickens
What they tell you verbally and what the contract says are two different things. Be careful of entering into a contract with them. You cannot cancel as they say verbally.
