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March 2024 by JOSE LUIS ROMERO
They damaged my new grill when they were hooking up to my fld!!! I talked to their manager or owner because the lady didn’t care of what they had did and just wanted payment for the tow! Long story short they sed they will send me a check on the mail for the damage it’s bin almost a year and I still haven’t received anything!
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March 2024 by Ronald Griffin
Fast and careful. Mark was fantastic. Would recommend them to anyone in need.
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January 2024 by Terrisa Drake
Jeff with Roadrunner Towing is the only one I’ll call if I ever need a tow again. I was stuck in the middle of an intersection, panicking with the police telling me I was creating a road hazard, but unable to move because my brakes had locked up due to an electrical malfunction from a service I received from an Rv dealership, when Jeff came and saved the day. He was kind, and professional, and knowledgeable about what could and couldn’t be done. Without his help, I would have been stuck there and it would have cost thousands to have my travel trailer moved. He is ethical and incredibly generous. More than fair. He was my super hero! If you need a tow service, call Jeff. You can be confident that you will be receiving the best care and the best price. Even the police officers trust him. All of them were a blessing to me that day! They turned a nightmare into a day where I got to see good character and integrity and kindness at work. May God bless all of them and especially Jeff above and beyond what they can even imagine for their kindness to me. Thank you!!
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December 2023 by Adrian Tenorio
They were there when they said they would be. Quick and reliable. 100%
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December 2023 by Eric Brown
Best towing service I ever used supervisor is a cool person very nice guy I will continue to use them wherever I’m broke down at so truckers any time you broke down in texas ROADRUNNER TOWING is the one to call great service
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November 2023 by Chris Gilliam
I could not ask for a better tow truck driver. She knew EXACTLY where the truck bed was at all times, and delivered my car within inches of the spot I requested. My driveway (the destination) has a fence along one side, and she adjusted the entire pickup and drop off process to accommodate, including her forethought to position my car all the way to the left of the truck bed when loading. The whole thing was smooth, timely, professional, and incredibly precise. If you have a difficult tow job to perform, or value your car and your peace of mind, this is the company to call.
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November 2023 by Beth Jones
I’ll spare you the details of my dramatic need for a tow, but I will give my public appreciation for Jerry (Roadrunner Towing). He was professional and respectful in his communication with me, he was efficient in his service, and didn’t make me feel like just another clueless woman. Jerry, thank you for your help during a very chaotic evening. I hope your managers see this review and reward you appropriately.Service: Car towing
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November 2023 by doc shiesty
When my vehicle was towed process was smooth. When I picked up my vehicle the clerk was very very rude. Made we wait twice outside the gate 5 minutes each time. When you call you gotta wait an hour because they are not at location. The place is in a very shady area in the middle of nowhere. On top they charge you extra miles for towing there to cover their charges per mile and it is based wayyy on the outskirts of San Antonio. They work with the police department and are very shady. Vehicle was picked up and impounded at 11:00 pm. Called the next afternoon at 1pm to go retrieve it and was charged for two days of storage. Card fee was an additional 12$. Again to mention clerk was beyond rude and unprofessional. Over 60 vehicles impounded at this location. The only thing that’ll make this place smile is a swipe of your card.Service: Special vehicle towing
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November 2023 by Jean Larose
Oh my goodness! How long has it been since you used a service provider and they went above and beyond? Give Roadrunner a call when you want something done right.
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November 2023 by Jay-Way Logistics LLC
Mark was great, fast and very helpful. Towed me to New Braunfels with no problems. My new go to tow service.
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October 2023 by joshua parker
I was unluckily involved in a vehicle collision and road runner towing and recovery came and picked up my truck they were very fast picking it up and fair on pricing not a single complaint on my entire experience thank you Mark! And Geoff!
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September 2023 by Ashley M
Amazing service! I called them to tow my vehicle not once but twice and they provided amazing and fast service. Hands down I would not hesitate to call them again but hopefully I don’t have to call them anytime soon.Service: Car towing
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July 2023 by Brandon Babcock
7/27/23 1:20pm your driver was speeding down kitty hawk and 1604. I was doing 48 on a 35 and he caught up to me then tailgate me for about 1 mile then passed on the right only to be stopped at the light at Toepperwein. I flipped him off. The guy was driving like a jackass. I took photos and have dash cam video of him passing me doing at least 55 or 60. I flipped him off at the light and proceeded to clap at him for the way he was driving and got nowhere fast. Truck 122. This driver is dangerous and shouldn't be operating a large vehicle. A guy like that should be riding the bus.It is amazing that your company has a big yellow sign on the tow bed stating to slow down. You need to practice what you preach.
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July 2023 by Patti “Pattispups” W.
When our long term towing company stranded one of my company vehicles, I called Roadrunner Towing and WOW…I was extremely impressed! The service was prompt and the customer service from the dispatchers and driver were exceptional. They were very friendly, helpful and maintained communication from beginning to end. This company has gained a new customer and I will even feel comfortable referring them to friends and family. Thank you, Roadrunner Towing!
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June 2023 by Javier Rodriguez
Mark was as professional as you can get, great service and fast response. Highly recommend them.Service: Long distance hauling
