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August 2023 by Brittany F
They constantly ask you if you need help finding anything after telling them for 3 times no. Then they follow you around like you’re going to steal something. I probably won’t come back because they make you feel uncomfortable.
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August 2023 by Angel
Please stop listening to their advice like it’s the gospel. They did not go to school and learn anything about actual hair and hair health. Everytime I go in there the lady is giving advice that doesn’t make sense selling items that won’t even work on the hair that is in question. They make up stuff to just sell you items. They also giving false information. And they do it all with confidence absolutely disgusting .
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August 2023 by Bonnie Stewart
The salesperson was very friendly and helpful.
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May 2023 by el mago
The store was clean and looked nice. My issue was that when my wife said she couldn't find a particular product, the clerk didn't even acknowledge the difficulty - even though the clerk JUST ASKED if we found everything okay. This lack of courtesy confirmed how I felt the moment we walked through the door: the workers don't care about customer service.5/10 - nice store; employees, not so much.
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May 2023 by Rachelle S.
You get two stars for customer service. You did great. HOWEVER, I've been there twice now to fix my hair, and each time, the advice and products they've given me has only wrecked my hair further and further. My hair now has to go to a professional because of the horrible advice I've gotten here.
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April 2023 by Michelle Acosta Subia
Great products and the forum location always have helpful people working.
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April 2023 by Michelle Acosta
Great products and the forum location always have helpful people working.
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February 2023 by Arianna Morgan
Not very helpful people, i asked questions and received half answers. Not enough explanations or help in general. I checked out and cashier missed the most important item for the hair treatment project we had. Messed up my whole day.
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February 2023 by Gay Izdepski
Associate quickly helped me find the 4 items that I wanted; great prices!
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January 2023 by Dakota Gillespie
Ali was so kind and so helpful, absolutely excellent customer service! The store was also very clean and organized.
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December 2022 by J G
Went in to pick up some clippers today. Applied for their credit card and got approved, but for some reason the $20 off promotion wasn't coming up on my purchase. (I applied online) so the manager came over to help and was very helpful. We weren't able to figure it out, but I absolutely appreciated all her help. We were able to have my wife apply for a card at the register and were able to utilize the $20 off promotion. All in all the two ladies that helped were amazing and I will definitely continue to shop at this location. Thanks ladies.
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December 2022 by Inara Michele
My favorite place for beauty supplies. They always have what I'm looking for and their prices are great.
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October 2022 by Christina Mosby
They didn't have what I was looking for but they did have great friendly service I appreciate the help I received and the recommendation to substitute what I needed since I couldn't bring it on the plane with me
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September 2022 by Hilary Settlemire
Was in there day around 2:30pm the associate that helped me was AMAZING!!! I had no clue what I was getting and she knew where everything was and was so helpful!! I didn't catch her name but she deserves the recognition for the amazing customer service.
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August 2022 by Rosemary Steen
Had some of the things that I was looking for but not everything. She DID give me advice on where I might find it though.
