August 2025
I was just there and Jesse helped me for the second time. I gave him a pass last time for being rude. He was very rude again this time. I will NOT be back to the Schertz Post Office. I even cracked a joke and of course he didn't even smile. I think he does not need a Customer Service job. I really wanted to give Zero stars.
August 2025
The lady who delivers the mail at 17321 Lookout Rd doesn't do her job well, she doesn't deliver packages that are from the second floor up, and to top it off she lies, she doesn't go up and says she does, it's disrespectful to customers.
May 2025
It's been 2 weeks and still haven't got me keys for my mailbox. They put a new lock in, and the keys were the wrong ones they gave me. So now I have to wait another week so they can change out my lock again.
