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February 2024 by Yolie Freiert
Time efficient, professional, kind, great service overall. Thank you
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February 2024 by Clay T.
Victoria was able to professionally and cheerfully guide me thru the glasses buying process. She was knowledgeable about the products and honest about what looked good and maybe what didn't (saving me some embarrassment. I had vision insurance and she ran that thru the process and I had my glasses in less than ten days. I used Visionworks several times before and will continue to do so!
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January 2024 by Rafael Villegas
Excellent customer service
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January 2024 by Richard Martinez
Last year in December 2022 I bought a pair of glasses and had to have them replaced in May because the lens came off. I upgraded the frames and paid the difference. 3 months later I had to have both lenses replaced due to cracking. The sales associate said it was probably stress cracking from the frames. I come back January 2024 because one of the lenses is cracking again. I go back the the store and they tell me they can’t help me. There’s a problem with the frames if they keep cracking the lenses. I would like to speak to a manager.R. Martinez
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January 2024 by Rich A
Great experience! Store has a good selection and Victoria was friendly and very helpful in going over insurance benefits and helping to pick out a frame. I will definitely come here in the future when buying glasses.
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December 2023 by Emily
Good selection and staff was friendly and helpful!
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December 2023 by Ester Rios
These employees are wonderful.
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November 2023 by Ashley Longoria
This is my third year to have my contact lens exam done at this location. They are always super fast and very friendly. I was in and out within 30 mins for both the exam and ordering contacts next door.
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November 2023 by SSG Creations
11-22-23 Victoria's expertise in eye wear was evident from start to finish. Her professional customer service and shining personality sets her apart and above. Definitely a natural leader. Thank you Victoria!
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September 2023 by Tobias Burress
Couldn't have asked for a better experience! Vanessa Was extremely well knowledged and kind. Also was amazing to have been in and out so quickly while have gotten a thorough comprehensive exam. Plus you can't beat the convenience of next doors large selection of glasses and contacts. Definitely my new go to.
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September 2023 by Donald Hill
Victoria was absolutely amazing. I’m huge on customer service and professionalism! Additionally, she was aware of their products and services. Finally, her pleasant disposition was/ie refreshing. Kudos to her and her team!
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August 2023 by claudia tedder
Victoria is the sweetest! She provided the best customer service! She helped me pick out my glasses and made the whole process easy :) 10/10
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August 2023 by B.A.
I would give this office a sky full of stars! We had a late appointment elsewhere and were turned away. Though it was almost closing time, they saw the frustration and desperation in this mama. They took their time looked up my insurance and squeezed us in. Even with my daughter getting her first set of contacts, the technician “V”( she told me but I forgot?) was a great coach, in assisting her with her first time putting contacts in and taking them out. Our optometrist was outstanding giving us excellent options. To the entire staff of the optometrist office for Vision works Forum, THANK YOU ? ?????so much! I highly recommend this office and yes we will be back!!
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August 2023 by Patricia Burchard
Our visit at Vision Works in the Form was greeted with Victora! She was ssoo helpful, happy, upbeat , enthusiastic and worked kindly and patiently as we are elderly. This lady knows her stuff! She is amazing! What a beautiful blessing she was to us!! She is definitely one of the reasons we will be back for future glasses! Thank you Victoria!!
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August 2023 by Julie Murray
The Visionworks at the Forum is a clean, not cluttered store. There is a large variety of eyewear to chose from. We were assisted by Fernando and Victoria who were both professional and friendly with every customer who walked in. They were able to assist everyone in a timely manner, with a variety of reasons for coming to Visionworks. Always friendly, you could tell they liked being able to help. The amount of customers who came in to pick up their new glasses and left smiling, made me happy I chose Visionworks. Fernando and Victoria were able to clearly explain what our insurance covered, the products that were offered and definitely helped in finding frames that looked great.I will be a returning customer.
