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December 2024 by Braden Werley
Choose a different provider, terrible customer service
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October 2024 by Cody
GREAT SERVICE
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August 2024 by Frank Gallegos
Thanks guys
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April 2024 by Lisa Eason
Great service
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January 2024 by Coleman Woman
WM SERVICE HAS BEEN SHOTTY AT BEST OVER THE PAST TWO MONTHS
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December 2023 by Bradley Warr
Quick to add on additional charges for overages, but refuse to pay for damage to the property. It is unfortunate that all the decisions are in their favor once they have access to automated bill pay.
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November 2023 by sandra bogart
Great service
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November 2023 by Bo and April Myers
This company is great! Their employees and drivers are excellent!
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October 2023 by John hauze
Terrible Service. Very unreliable. They do not follow our neighborhood contract agreement. Looking into a new service provider.
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September 2023 by Horacio Carmona-Barajas
Customer service is truly awfulThe website has a number to "speak to a friendly agent" but only an automated system is available. And surprise, it sucks.
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August 2023 by DM C
We are very fortunate to have Waste Management as our Waste collection company for our city. The drivers are excellent and always leave our Waste and recycling trashcans back in place with no debris left behind. On a very rare occasion I've called customer service and the representatives are courteous and very responsive in resolving any questions. Thanks for the great service!
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August 2023 by Pioneer Stor and lok
So far so good. We have only just received our dumpster; not received service yet. Other than the first salesperson ghosting us for 2 weeks; it has been a positive experience so far.
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June 2023 by Bert Rodriguez
Ordered an extra container. Saw the truck full of cans stop at my house then left. He saw my existing and and assumed I was set. Called to get him back out and the 4 customer service reps lied to me. Had to get a second drop of date. So the driver is dumb and the reps are liars.
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June 2023 by Veronica Brown
We are very pleased with our waste management service here in Boerne. Thank you for what you guys continue to do for us, keeping our dumpster empty and cleaning up debris around it.
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April 2023 by Katelyn Scheurer
We love our whole experience with WM. Our garbage men are always friendly, prompt and leave our containers exactly where we left them. If we have bags of leaves or extra items they are always so good about helping out and collecting everything for us. No issues at all.
