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February 2023 by Livi Miles
Very bad attitudes, not willing to help and lack of concern for paying customers
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February 2023 by Dee A Black
The cashiers & manager at Pilot are acting very slow!! You would rather lose $1 than gain $10. I tried to purchase 2 bottles of water. They had the tag in the wrong place!!! Is this my fault?? Heck no I don’t work for Pilot. So instead of honoring their mistake and lose $1, they would rather I leave everything and not purchase anything, because that’s exactly what I did!!! And they had the worst attitude ever!!! I hope the CEO stumble on this post!!!
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September 2022 by Mary C.
Ice and fountain drinks broken. Bottles of soda from refrigerator are $2.90 each (2/$4.00). Bathrooms fine.
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December 2021 by Tamara B.
This place is clean every visit. I always meet here with family midway to Houston. The taco bell has to reviewed separately. Not good. The pilot has working pumps and clean heads (bathrooms).
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July 2021 by Amanda Dotson
Don’t get gas here. Apparently they put a $151 “hold” on your card just for $40 of gas. Canceled our card and everything. People we talked to when calling the station to alert them were rude and not helpful whatsoever. Nothing makes sense and sounds like someone trying to steal money.
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September 2020 by Dave B.
Very nice truck stop / gas station. Surprisingly clean. Lots of food options, good gas prices. Variety of snacks and drinks. If traveling this is a good place to take a break.
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July 2020 by Annette H.
Rude black lady working the cat scale. She is very racist..she needs fired. Wont be back
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April 2020 by Robert C.
Very nice and convenient gas station and prices too. I love how all the interstate gas stations has upgraded the gas station experience. Stopping is much better then when I was a kid, it's not only that you have to stop to get gas but the restrooms are better and the food options for so ever better.
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March 2020 by Nikki S.
No issues here. Filled up the tank with gas and used the restrooms which were very clean.
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February 2020 by Valerie H.
Mother in need! I traveled from San Antonio to Houston for work and this was my first time away from my child. On our way home I NEEDED to pump! I was in pain! I went to Buc-ee's...no help. Well 30 about minutes later we see Pilot! The ladies helped me out so much. Lauren and her team let me go in a closet since there were no showers available at the time. I thank them so much! I am truly grateful we stopped here! We gassed up got some snacks and there's a happy mom with her co-workers going back to home!! ThanK y'al!
