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“I came in with car battery problems and ended up getting a new one. James was more than helpful with picking out the right battery and offering to help with installation. I took care of it with the loaner sockets they had on site that James provided. Awesome customer service and automotive experience!”
“I called in to see if the had an air filter for my car. The gentleman was extremely helpful, they did not have one on hand but he was willing to order and have it in the same day. I was uncertain of the engine but he was still able to assist. They are always willing to help when I stop in”
“I needed help with a coolant leak behind the oil filter. Was told by my Mechanic that a part I need is on back order. I stopped in this place of business and Aaron was able to help me. He put in a permanent coolant sealant for me and I made it home safely. Thank you Sir for taking time out of your busy day to help me with my problem.”
“Ther is a woman a( i believe her name is Audra??)who works the night shift who helped me when I went in the store looking for glue or some kind of adhesive(?) to fix the guard under my car as it was dragging .(massive road hump that's all I'll say... ?)my husband had to be at work(his new job) the following morning. Audra made a call and within 30 minutes her friend was there and he fixed my car. I will forever be grateful To Audra and Martin. It's not often I come across people who will go above and beyond to help a stranger unless beneficial in some way and I will forever be grateful for both of them. Whoever owns this store on bay area, should know they are fortunate to have an employee who genuinely cares about her customers. I'd seriously consider promoting this woman and if make sure she is paid very well . Employees like her aren't heard of anymore. I appreciate youAudra. I'm not sure Martin works there, but I appreciate you sir. You are an angel
-Cassy”
“Welcomed by Micah and Corey!
Great customer service
Could not find a exact part for my 2016 Hyundai Elantra but they gave me a universal items even offered me a install try if l had a car outside
Gave me few tips how to install it
Thank You ?”
“Becky was incredibly helpful and knowledgeable. I showed up 3 minutes before they closed! and Ms. Becky stayed back almost half and hour after they closed. She helped me select the right battery and even held my phone light over my engine bay as she directed me on how to remove and install a new battery. She was the sweetest for doing all that and I am truly satisfied.I’ll be going back to Becky at O’Reily’s over their nextdoor competitor any day!”
“I'm a fan of the store - prices are absolutely competitive, staff is super friendly and inventory seems to stay pretty full. I *do* wish their jingle was a bit less catchy. It's shocking how often you can find yourself belting out " O O O O'Reilly....auto parts!" for no particular reason. Upon further consideration, that *could* be a me issue.”
“Always appreciate the service at O'Reilly's. Today, Joseph helped me avoid failing vehicle inspection by identifying and replacing brake light. The vehicle inspection shop would have charged for such service. Thanks for looking out!”
“I am a disabled 73 year old lady I went there today June 5th I asked someone to come out and see if they could tell me why the light goes on on the dash of my car what's very rude I waited 15 minutes for someone to come out can I call back got a young man that was very nice and polite and he helped me out no thank you so very much”
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“The young fella that helped was great. I wish I had remembered his name. They didn't have the battery I needed. He helped me find a non-direct competitor who had what I needed. Good experience.”