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September 2022 by Steven Zavala
Stayed on 8/26 Matilda was awesome, so sweet to my Dog and answered all our questions. Thank you!
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May 2021 by Marilyn Bradshaw
Before we ever checked in there was a disagreement on payment for my 2 10 pound dogs. Their website is TOTALLY DIFFERENT on dog charges than what the bill would have been. I got on phone with owner JENNIFER who immediately took me on to say that’s their policy 25.00 per dog per night. Website doesn’t even match this info. SHE suggested we cancel and I totally agreed! I will never book there or recommend this hotel to anyone!!!!
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December 2020 by Twyla Gamboa
Great stay nice friendly staff and very clean hotel. Beds a bit squeaky but comfortable
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November 2020 by M Pars
Super CleanFriendly staffGreat locationcomfortable bed
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October 2020 by Ash Lark
I love this place, the staff are great and friendly and calm. They take care of any issue like its no big deal. The beds are great and soft, the rooms are clean. Only thing which they couldn't help was that inside the rooms, I had maybe one bar of cell phone signal. But the rooms are great, quiet and cute.
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October 2020 by Lizzy
I stayed there a couple weeks ago. Very clean and the owners were very very nice. There was a guy kind of harassing ladies I was on the same floor is them. I went downstairs and talk to the owners they were very nice they asked if I wanted to move and even helps me move to the bottom floor so they could watch me. Later on the people that were harassing Me got kicked out . Every time I visit kemah I will return to them I would totally recommend this hotel.
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August 2020 by duaine evans
Do not go here, owner Jennifer is rude, called us at 250 and told us pepper spray was used in room wanted us to pay full price for our room which was family suite but put us in a double queen bed because of incident but never offered a discount for inconvenience, was rude canceled our reservation also hung up, left my family of 7 stranded and looking for a hotel!!! Do not stay here
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August 2020 by Chris Montes
Was clean and fair priced
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July 2020 by Kiara Maryott
Shout out to the receptionist Brooke Anderson! She made our stay at Edgewater fantastic! The room we originally booked had a weirdo air conditioning unit. So we went down to see if it was us or if just wasn’t working properly. Turns out it wasn’t working properly so Brooke got us a different room! She was extremely helpful! Answered all of our questions and was super duper patient. Give that woman a pay raise ??????
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June 2020 by Stephanie Pena
The customer service was horrible. Will not stay again.
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June 2020 by America Orielly
The front desk was rude the ac was not working and I also had roaches in my room disgusting but I guess you get what you pay for room was only 87$ would have rather slept in my car with Ac I would never recommend this place to anyone
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June 2020 by Jay Williamson
ROACHES! ROACHES! ROACHES! THEY WERE EVERYWHERE! THERE ARE MORE THAN ENOUGH HOTELS AROUND THIS AREA. WE CHECKED OUT IN THE MIDDLE OF THE NIGHT BECAUSE IT WAS INFESTED! AVOID AT ALL COSTS!
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May 2020 by Hally Casavar
How can a person run a hotel and have such horrible people skills!? So very rude.. If I could give 0 starts I would.
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March 2020 by James Flores
We booked the hotel last minute. Everything went well. The person at the desk was very helpful and the stay was amazing! Thank you for helping us out with our situation. We will be back next time.
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February 2020 by Raven Joshua
Amazing hotel very clean and quiet affordable rates amazing customer service