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“I have to say this is one of the most professional cellphone stores that I've been to their customer service is 100 it's hard to find employees that really Reach Out Beyond just what they can do at their job and do more and taking care of their customers while doing their job I go just to the this store because their customer support has always been a great satisfaction for me they work well as a team if one has a question they will reach out to another to make sure that they have the correct answer to fix any problem I have with my phone the patience and understanding fundamentals the employees have at this store are far beyond any cellphone stores that I've been to. it's a great feeling knowing I can come here and fix any problem I'm having with my phone or any question I have all the employees there are great here's a few names on my list I want to add who helpt me out and I rate them 5 ? s Kevin,Prince, Joe, Gerardo,
they've given me nothing but great service and answers to questions I did not know I truly appreciate them both for helping me out and guiding me along the way this is truly the right cellphone store for me”
“I had the easiest time today having a replacement Zagg screen protector put on my iphone 16 pro max. Very friendly and polite young man. I love the convience
of the kiosk at Baybrook Mall! Very satisfied!”
“I had and excellent experience with their customer service. I purchased an iPhone 13 pro max at a great price, and it works perfectly. Shawn was incredibly kind and helpful throughout the entire process.”
“I had a great experience with this place. Recently I casually walked in to look for an iPhone 15 Pro Max screen and I had a small slip up in a dressing room and the screen cracked. Kevin kindly helped me and replaced the screen for free.”
“As long as you call ahead to confirm they have the parts in and you know exactly what needs to be done, fantastic service and really fast turnaround.
Will definitely keep them in mind if another repair is needed.
Thanks for saving my phone and saving me from a major headache. ??”
“Same guy all three times I’ve used their services. Great experiences each time!! He’s repaired my son’s Nintendo Switch twice each for completely different reasons and I thought it was toast both times, and his iPad. Highly recommend for any electronic services!!!!!”
“This is the BEST mobile phone repair shop I have ever done business with.
Kreyton is awesome, they have gone the extra mile twice now for us, just a few minutes ago took great care of my wife who had inadvertently blocked my number from her phone and didn't know how to unblock it.
I will not go to any other repair shop, they are the best and the customer service is more than 5 star!
Thank you uBreakiFix. (Cool name too!)”
“Brought my PC in after having issues were my built PC would turn on, but the monitor and keyboard/mouse were unresponsive. Took it to Mr.Mansoor, and he diagnosed and fixed the issue all while being transparent and updating me each step of the way!”
“I had a really old phone that was all messed up, Lina really helped me to upgrade my phone and setup my phone completely! I am very satisfied with the service they provide, they are calm, polite and helpful at the same time! Thank you once again for helping me out!”
“Carmen was extremely helpful! Helped me set up my phone and switch over from my old carrier. She made the whole thing super simple and easy and stress free. Thank you Carmen!”
“Elizabeth the store manager provides exceptional customer service.She is extremely knowledgeable about the phone plans the features of each device,and she takes the time to explain everything clearly.Elizabeth listens to your concerns and understand your needs she also made sure that I left with the best phone and best plan option for me.
I would 100% recommend anyone to come see Elizabeth you won't be disappointed!”
“Aurora has great customer service skills she helped me find the perfect phone and was such a a great help getting me all setup she went beyond definitely would recommend cricket in bacliff Texas go get u a new phone!! Thanku so much Aurora!!!”
“Nick was amazing. My issue wasn’t traditional and was going to ruin my day. Nick made it his issue immediately and while being patient and personable had me outta there in 30 mins.. amazing spot”
“At&t store at Victory Lakes in Dickinson has very professional employees. They recognize you when you enter store and r there to help. They are very friendly and willing to take care of your problems. I recomend anyone needing a phone or help with their phone to go to this location.”
“I came in to transfer data from an old iPhone to a new one. Keenan was extremely helpful and due to him being new, when he didn’t know, he asked other staff members who gladly helped him. They were all extremely patient and very kind to me.”
“I was recently in the store to get a detail worked out. Gisselle made one call, and then put me in touch with EXACTLY the right person to make everything right. I tried three times the day before to do this on the phone, without success.
While I was there, another customer came in and started yelling and spewing profanity. She handled herself very well. In the end, she ordered him out of the store.
Please recognize Gisselle in some way. Thank you.”
“Qui was absolutely amazing! I had so much anxiety coming in, and she handled my situation so fast & made it happen!! I was able to get a new phone (that I love) and was in and out in a timely manner. Will definitely be revisiting this location with any of my needs!!”
“Annie was great. At&t's system is terrible. I have been added on the account multiple times and still it keeps saying I'm not an authorized user. I am frustrated at this constant issue.”
“This location is always so helpful! I love the crew each time I come in. They’re always attentive and make sure that I get taken care of and on my way quickly!”
“The sales representative was very helpful. I have been trying to upgrade my phones for a couple of weeks and I have been told multiple times that it was impossible I had to wait a year. I walked out of the store with 2 new phones thanks to Cheyenne. She’s awesome!!!”
9:30AM - 7:30PM
3418 Gulf Fwy, Dickinson
Mobile Phone Accessories
“I go here to pay for my disabled brother's service. The store is ALWAYS clean, and the employees are ALWAYS helpful and nice! They always offer savings that I may be interested in (I'm not), and they are just so helpful! Although I can't really sign my brother up for the discount programs they offer I really do appreciate them trying to help me save him some cash! I've been to other Cricket stores to pay and don't receive anything close to the level of service and professionalism that I get at this store! Congrats to all of you!”
“Sincere, William, and Alex are all amazing! They made my transition from Verizon over to AT&T extremely enjoyable. And even when issues got too difficult to figure out on Firstnet verification William pointed me to the right person who handled it perfectly! Thank y’all!”
“I dropped off my phone for repairs and it only took about 10 minutes to get it checked in. I came back in 2 hrs and it was ready and like brand new. Friendly and professional service.”
“The customer service is awesome ! They are very helpful and knowledgeable. They answered my questions and helped ease me mind with some issues I had ! Thanks AT&T !!”
“I had nice experience visiting this AT&T store. Ms.Lillie was very informative and knowledgeable on my phone issue. Got me in and out in under 10 mins. Excellent customer service…”
“Cielo was awesome and very patient with me and helped with everything that I needed and before she got to me she was helping another customer and was being so patient with him and trying to help him figure out his issue!!! She was so niceee. Anyways I walked out buying 2 new phones for me and my daughter and this was the best experience I've had at cricket stores around the area. I really appreciate Cielo ? ? ?”
“Jose is very professional, welcoming, helpful, knowledgeable, courteous, thoughtful, personable, and thorough when dealing with customers and each issue they have with their phones. If he does not know the answer/reason for a possible problem, he asks and/or researches to find an answer. He is diligent and honest and his efforts to fix a problem for the customer which is much appreciated. I commend Jose and I'm glad that he works at"My Cricket Store". One happy Customer!”
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“Dustin has been a pleasure to do business with! I came in with an issue and he was able to get all details worked out. He went above & beyond! Thanks for the A+++ service! ?”