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“Went there, today and, talked with Derrill about getting my key for the storage I rented. I messed up and got one without controlled air. He helped me right away and fixed it and I got one that is air controlled. He is very friendly and nice and very much helpful. I was treated with full respect. So if you need or want a storage I highly recommend this place. You can't get many people these days that are helpful and cares about there people. Thank you Derrill you was amazing at what you do. Have a blessed day”
“Elizabeth was really helpful in getting my partner into our unit when he forgot the unit number. She was very understanding and went above and beyond, calling me to let me know that they had figured it out. Thanks so much!”
“Quick, Easy, and digital access to the gate and building! Yes please! Always pleased with the prices and how easy it is to move everything in and out. Glad to be apart of ExtraSpace Storage again! The office staff are extremely helpful and make sure you are pleased with your unit and move in date as well as making sure the insurance coverage is affordable and that you are fully covered in case of an accident. 10/10 recommend. Thank you all for your help!”
“I stopped in to inquire about renting a storage space Corinna was very helpful and explained everything to me she was very patient with me. When I move next month I will definitely be renting with Corinna.”
“From the moment I walked in, I was greeted with a warm smile. All of my questions were answered thoroughly, which made it easy for me to make my decision on the spot. The staff were incredibly knowledgeable and helpful, making the entire process smooth and stress-free.
The customer service was truly phenomenal—thank you so much, Amelia and Janise! You both are outstanding assets to the company. ?? ?”
“I have used many storage units in my past but was blow away by Donna's eagerness to help. I did not rent when I was there but will be coming back when we clean out the house and and prepare for showing. Thanks for all your help Donna!!”
“These people are amazing. I moved out on a Saturday was so busy I was going to wait till Monday to tell them it was cleaned out and they already did it for me and refunded me the left over money . I will be back and tell everyone how great they are”
“Carol was SO great. When I picked up, super helpful and when I exchanged it for one that took less gas. She even remembered that I was excited to puck up my grandkids in the car ridder line with the big,new truck. She asked if they loved it! Best customer service anywhere!”
“The office agent and Carlos are great!
Very professional and courteous.
The company however is not what I had hoped. The prices are comparable to others, after you’ve been there 3 months they go up in price at least $20. And who wants to move their things again!”
“I rented U-Haul from here. The business owner is very polite and explained everything one by one. Fast service and very good customer service. I definitely recommend it.”
“Jordan was excellent and friendly. I would definitely rent from his site again. It was zero hassle and I was In and out on the pick-up and drop off of the vehicle.”
“Rented a cargo van from here this weekend to pick up furniture in north Houston. Office staff was extremely helpful. Price was reasonable as well. Highly recommend.”
“Caytlin was super. She has great customer service. She was very patient. She waited for us to bring the truck back. She was very thorough. Caytlin is a great asset for the company.”
“Julie provided exceptional customer service! She was professional, friendly, and extremely helpful throughout the entire process. She assisted me with both storage and U-Haul needs, making everything smooth and stress-free. Her positive attitude and attention to detail really stood out. I truly appreciate her help and highly recommend working with her!”
“Great customer service had a unit for few months there elevator was under repair and initially was on a upper level was on time crunch so to prevent not holding up my moving process was moved to 1st floor unit. Prompt professional and courteous assistance. Thank you Shay for your professionalism and assistance with everything.”
“Highly recommend this location to rent a truck! The lady who works there was awesome and helped me with every question I had and walked me through the process. Much thanks!”
“I would like to commend Vanessa (not sure if I spelled it correctly) for providing top-quality service. If I could give 10 stars, I absolutely would! She was warm, patient, and went above and beyond to help me resolve a major issue.
Thank you again!??”
10AM - 5:30PM
525 Cien Rd, Kemah
Truck Rentals
“We had the best experience renting from this location. It was easy and stress free. Buzz was extremely helpful and went out of his way to work with us on everything we needed. I would absolutely recommend this location for anyone looking to rent a Uhaul.”
7AM - 3:30PM
1202 A St, La Porte
Truck Rentals
“Pam was a pleasure to work with!! I couldn’t have asked for a better Uhaul experience. I will recommend everyone that needs a rental or storage to go visit her!! Thank you so much Pam”
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“Very professional very polite I asked to see the same unit twice had no hesitation no weird looks very great ladies and they offered me a energy shake that I could buy to keep my health up very pleased so”