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“Went there, today and, talked with Derrill about getting my key for the storage I rented. I messed up and got one without controlled air. He helped me right away and fixed it and I got one that is air controlled. He is very friendly and nice and very much helpful. I was treated with full respect. So if you need or want a storage I highly recommend this place. You can't get many people these days that are helpful and cares about there people. Thank you Derrill you was amazing at what you do. Have a blessed day”
“Elizabeth was really helpful in getting my partner into our unit when he forgot the unit number. She was very understanding and went above and beyond, calling me to let me know that they had figured it out. Thanks so much!”
“I’ve had such a great experience with this storage facility. The customer service is truly amazing — the staff is friendly, helpful, and quick to assist with any questions. The facility itself is very clean, well lit, and feels safe and well maintained. I really appreciate how easy they make everything. Highly recommend!”
“From the moment I walked in, I was greeted with a warm smile. All of my questions were answered thoroughly, which made it easy for me to make my decision on the spot. The staff were incredibly knowledgeable and helpful, making the entire process smooth and stress-free.
The customer service was truly phenomenal—thank you so much, Amelia and Janise! You both are outstanding assets to the company. ?? ?”
“I’ve been here for over a year and I’ve had a great experience Sytarra was amazing in helping move from a bigger to smaller unit since I didn’t need all the space I had. I definitely recommend coming here!”
“I have used many storage units in my past but was blow away by Donna's eagerness to help. I did not rent when I was there but will be coming back when we clean out the house and and prepare for showing. Thanks for all your help Donna!!”
“These people are amazing. I moved out on a Saturday was so busy I was going to wait till Monday to tell them it was cleaned out and they already did it for me and refunded me the left over money . I will be back and tell everyone how great they are”
“Carol was SO great. When I picked up, super helpful and when I exchanged it for one that took less gas. She even remembered that I was excited to puck up my grandkids in the car ridder line with the big,new truck. She asked if they loved it! Best customer service anywhere!”
“Carlos was very helpful and informative on all storage questions. Units are well maintained and secured. Carlos went above and beyond in customer service skills, made the whole process smooth.”
“I rented U-Haul from here. The business owner is very polite and explained everything one by one. Fast service and very good customer service. I definitely recommend it.”
“Propane Fill-Up at U-Haul – Quick, Easy, and Solid Service
Just stopped by U-Haul to fill up my 7-gallon propane tank, and it was a smooth experience from start to finish. Tre J. was the employee helping me out—super professional, friendly, and fast. The whole thing was done in just a few minutes.
One of the best parts? I didn’t have to go back inside to pay. They’ve got a card reader right there at the propane tank, which makes the whole process way more convenient. $26 for a full 7-gallon tank—not bad at all.
They’ve even got a big banner of Hank Hill out front talkin’ about propane—love it. Felt like I was getting certified by the Strickland Propane crew themselves.
“Man I tell ya what, ol’ Trey got that dang ol’ propane filled up lickety-split, talkin’ ‘bout just swipe n’ go, dang ol’ easy, man.”
— Boomhauer, probably
Side note: I’ve submitted nearly 600 reviews, and my photos and videos have over 17 million views on Google Maps. I love helping fellow travelers and DIYers find solid spots like this one. If you found this helpful, feel free to give me a follow through my Google Maps profile—it’s always appreciated!”
“Caytlin was super. She has great customer service. She was very patient. She waited for us to bring the truck back. She was very thorough. Caytlin is a great asset for the company.”
“Best rental car experience! Amalia and her team really know how to take care of their customers! Would definitely recommend this location if you want quick and easy service!”
“Highly recommend this location to rent a truck! The lady who works there was awesome and helped me with every question I had and walked me through the process. Much thanks!”
“I would like to commend Vanessa (not sure if I spelled it correctly) for providing top-quality service. If I could give 10 stars, I absolutely would! She was warm, patient, and went above and beyond to help me resolve a major issue.
Thank you again!??”
“Pam was a pleasure to work with!! I couldn’t have asked for a better Uhaul experience. I will recommend everyone that needs a rental or storage to go visit her!! Thank you so much Pam”
“Reserved two furniture dollies and was told none were available. That would have been a deal breaker for me!! Turns out they had two in the back, thank goodness. Suggest you call and confirm first whether this location can guarantee they have the equipment available before you arrange your move.”
10AM - 4:30PM
525 Cien Rd, Kemah
Truck Rentals
“We had the best experience renting from this location. It was easy and stress free. Buzz was extremely helpful and went out of his way to work with us on everything we needed. I would absolutely recommend this location for anyone looking to rent a Uhaul.”
“Amazing service !! I came here before closing to get propane for my Rv and they were very kind to stay open a bit later to help us . Special shout-out to Micheal W. For going above and beyond , he pumped the propane and ran my card inside so I didn’t have to go out in the freezing weather . He also noticed one of our outdoor storage cabinets was open and even went as far as to bungee it down for us!! So thoughtful ! Thanks so much ! Would recommend”
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“James went out of his way to help us when we were in a jam lost our key and needed to get into our unit and made a call to change the locks same day. Thanks so much!!!”