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10AM - 8PM
110 N Hwy 175 #102, Seagoville
Electronics
“Edith was wonderful and patient. I had to wait on my daughter to show up so I visited with Edith for a little while and was able to watch her interact with other customers coming and going. She knew the prices of each phone and the differences in the pricing for each one with existing customers, new customers, and bringing a number over. Awesome, thank yall.”
“I was on my way to work and my phone was not turning on. I went to this metro store with a broken phone and Emma was so generous to help me. I stepped out with a brand new lastest phone at the best price along with a case and glass.”
“I was very satisfied with the customer service they have been a great help since I’ve pawn with them I would highly recommend people to go check out EZPAWN they have nice items in store to choose from as well ?”
“Came in to have my sim card transfer to a new phone and Zack was the one who assisted me and compared to other people i dealt with at other metros i got to say hands down, he's been one of the most helpful representative. would recommend shopping here for your metro needs??”
10AM - 7:45PM
1314 Buckner Blvd suite 313, Dallas
Electronics
“10/10 Recommend for all your phone and electronic repair needs ive had several cell phones and other electronics repaired by them. I would also recommend the cases really nice just careful with the ones with the stuff that dangles it breaks off easily i secured mines with glue before putting it on. I wouldnt recommend the screen protectors here though just my honest opinion im looking into furniture next so I'll come back and update afterwards but so far i love this place great customer service the guys here seem nice will definitely be going back. Overall great experience!!!!”
“I went to this store with a broke phone that wouldn't turn on. The guys were amazing they offered me and affordable phone with a great deal. It was also at the last min and they were closing but they still worked with me.”
“Happy with the service khushh provided she went above and beyond to help us activate our my device ? under her management it's say all happy customer ?”
9:30AM - 8PM
333 S St Augustine Dr Ste 123, Dallas
Electronics
“Very friendly staff 2 of the employees where kind and gave me the best deals helped me out very Mohhamed and Another Gentleman I'll update his name I just now forgot exactly but anyway great staff and again very kind and helpful”
“This is one of the best Metro by T-Mobile I have visited. I am an elderly citizen and Sunny gave me White Gloves Service! He is Amazing. Upgraded my phone with him. Will keep coming here only.”
“I walked in a disgruntled boost customer but after talking with TONY I am now a life long metro customer!
I RECOMMEND THIS LOCATION TO EVERYONE!”
“My mom had a hard time trying to get her phone working and not everyone speaks Spanish . Luckily she found this location and got help from Berenice . Berenice was a sweetheart and helped as much as she could!”
“Aleida was amazing. She helped me get a new phone quick and easy. Shes a great conversationalist while we were waiting on the phone to transfer everything over me and her talked about everything and anything she really made me feel welcome.”
“We ordered some toilet partitions from them and when we went to pick them up, the man that loaded them for us was the nicest person and talking to him was like talking to my grandfather. They were quick to get us our order and just very easy to work with”
“My lady Simran, is the most fabulous customer service I've ever had for any kind of service! It's too much to explain, so, I'll say that she went above and beyond her job description for apps and issues pertaining to phones but have nothing to do with the service they provide. It's a big freaking hassle from my apartment complex, and, Simran came up with an idea that will hopefully work, I'm waiting on my apartments to return from lunch.
Thank you Simran. You know what happened today! You are absolutely amazing and I love you for your kindness.
Update: I got in my apartment Simran! Thanks to you and your ideas?????seriously, I hope you know how Much your kindness and thoughtfulness helped me!???????
Update: got locked out my phone. Mr Mark saved the day! Thank you Sir, he literally fixed my phone in 20 seconds then showed me how to do it myself. Wow ... thank you?”
“Hi i really enjoyed and love the way sunny does his job he was really good to me today when i went to this store and he gives us good service… i will definitely recommend everyone to come see him…”
“Excellent service . I am very comfortable with the attention, help, and guidance of Denisee, the girl who works there, and I highly recommend her excellent treatment and service.???”
“Sold me a phone case that they didn't have. Voided transaction, never posted My money back. They still took care of me with the newest case anyway. Great service inside store.”
“Marisol was great! They were having technology issues...however, Marisol went out and beyond to help us. We had gone to another location but they were unable to serve us in the way we needed - Marisol ensured that our account was safe and treated us with a smile throughout the long process.
Marisol and the workers at Cricket were welcoming and really cared to help us. Thank y'all!”
“Monica and Oswin are the best and most professional but fun people ever! They made a correction that another company made where she found out that they overcharged me on purpose and helped me get my money back even though it wasn't her sale or store they both are very much appreciated because I always pay in store because Monica goes above and beyond!!!”
“Customer service is amazing. The young man that works here is very polite and cares about his Customer and everything was taken care of wonderfully. Will continue going here! ♡♡♡”
“Awesome store with awesome service. If you need a device with gaming capabilities I recommend the nord N30 as it's the only device they have with an 8GB RAM, and has the Qualcomm Snapdragon 695 which is capable of running most emulators. All in all fantastic service at this location. Seriously 5 stars.”
“I am a cricket customer and I was looking for offers on phones for customers because I want to change my cell phone. And they only have offers for new customers and nothing for those of us who have been with their telephone company for years. I think there should be offers on phones for loyal customers. your company”
“Love love love this location. The employees will and always take care of you! They are always upfront and honest with you and will give you excellent customer service! Shout out to Mohammed for making BOTH of my kids birthdays! Thank you!”
“Decent store. Never have issues but it's never the same employees. This location is always hiring and it's always someone filling in from another store. This time it has no A/C but service was still good.”
“The store has undergone a positive transformation under the new management of Dihska. The layout is more organized, and the atmosphere is welcoming. The staff is knowledgeable and provides excellent customer service. Overall, it's a top choice for reliable metro store in the area.”
“I was at this store needing help with my iphone13 pro max. I was fortunate to meet Luz, a knowledgeable and friendly professional who made sure my issue was resolved quickly. She went above and beyond to make sure I left the store delighted. One of my best T-mobile store experience ever!”
“I received excellent service always willing to help, friendly faces. Always welcoming. I will forever will come to this metro. These girls need to be treated well. A well deserved raise.?”
“are you the same guy that my husband and I have sold many tvs to many years ago?! if so, we have been looking for you, bc we have more. but it seems we just cant remember how to get to your house. [[if this is the guy we are talking about, he is great]]”
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“I wanted to come on here and give Leslie and Adi a HUGE SHOUT OUT! Those two sweet ladies helped me switch service after I experienced a nightmare with At&t. Leslie and Adi both ensured we got the phones that fit our everyday needs and our budget. That's what I call excellent service! You ladies rock! ? Please continue to keep up the great work ladies ❤️
Definitely a happy Metro customer ?”