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February 2024 by Briana
On Sunday, 02/04/24, at approximately 10 a.m., I went to this location for a simple service or direction to amend a tax return. The store was empty. I should have known by the lady’s unprofessional appearance and burgundy, uncombed hair, that she would be absolutely no help; and although one shouldn’t assume, she was just that. She literally claimed to be booked and gave a lot of run around acting as if she didn’t understand what I needed after I reiterated the simple situation. I finally lost patience wasting time on her telling me their empty location was so booked for the next couple of days and said I’d find another H&R Block. All she said was okay. I went to Balch Springs’ location and received phenomenal customer service and the two answers and resolution for my issue. Run FAR from this location. They hire ANYBODY. You’re better off doing your own taxes or going to a professional location where the employees know their craft. She alone makes this company look bad, appearance, responses, and service. Not once did she offer a solution or empathy. I just hope she never needs assistance somewhere and is treated the same. Never again! Terrible first impression.
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March 2023 by Malkia's Creations
My experience this year was amazing!!!
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February 2023 by Tequila Toussaint
My experience this year was amazing!!!
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February 2023 by andy hernandez
Bad customer service
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May 2022 by David Terrell
Very professional and thoughtful.
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May 2022 by Mikeal Miller
Person was attentive, respectful, and fast.
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April 2022 by Amanda Wilson
I have always gone to h&r block in Seagoville they are really nice and fast
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March 2022 by slim williams
I have always gone to h&r block in Seagoville they are really nice and fast
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June 2021 by Ann-Monica Kitokoeleki
That lady was horrible and ridiculous! She refused to wear a face mask claiming she had it on earlier. She kept coughing and wiping her nose with her hands. She was disgusting. I am disgusted! I also don't feel I got all the money due to me. I am over H&R Block!
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June 2021 by jason stanley
I'm extremely pleased with the money I saved by using the service. If I had done this myself it would have cost me $4000.00 because I didn't know what I was doing.
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June 2021 by Kristian Kaufholz
A good experience.
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April 2021 by Vicki Watts
very professional
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April 2021 by Alex hazo
Deana was very helpful and friendly she is someone i dont mind asking questions too
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April 2021 by Pablo Arvizu
Good people
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March 2021 by billie leininger
In and out service