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October 2023 by Joyce Clarke
I like Planet Fitness but am disappointed because I joined for the infrared light machine and it's broken. I need them to get it fixed in a timely manner.
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October 2023 by Amanda Crain
Racism doesn’t look good on you PF ? and how about teaching your employees to not talk about other employees, hmm!? Aaaaaand how about teaching your employees workplace etiquacy, who acts like a toddler and throws things when confronted ? YIKES
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September 2023 by Cristina Martinez
I have been going to PF in Seagoville since it opened and have never rain into a major problem until the passed few weeks. I have had to hear ongoing discussions about coworkers at this location talking about another coworker which I find extremely unprofessional! But on the positive side I am honestly impressed by how clean the spa and woman’s restroom have been. After having to constantly complain on how the women’s restroom was always out of toilet paper and how showers always had hair everywhere it’s a nice to see a change!
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September 2023 by Roberto Flores
Great gym & equipment , but the morning employees at front desk are always rude and with bad attitude. The morning guy, I think his name is tevyn is always in his phone seems to busy to help members. Service is way better in the afternoon.
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August 2023 by Adriana Mezquitti
Overall friendly staff, however the bathrooms are ALWAYS dirty and stall trash bins stuffed with smelly trash. I went in literally as a male staff member was walking out and removing the “cleaning” sign and the bins were stacked with trash, floors were dirty, toilet stalls messy. All he did was wipe the countertops. This is an ongoing issue. The fan in the stretch/back area is ALWAYS going full force, it’s so cold back there and the excess amount of air hitting your face is very uncomfortable. Even in the winter, this has been going on for months and they can’t seem to figure out how to make it run normal or just shut it off. This is the coldest gym I’ve ever worked out at. Only been open a year and already multiple machines have issues. The most upsetting thing is the paper towels are constantly out and the trash bins are limited and not convenient so I find myself walking around trying to find paper towels to wipe down machines. I’ve worked out consistently at multiple locations (East Dallas, Arlington, GP, Addison, Mesquite) and even though this location is 2 mins from home and far better than the Pioneer location, the cleanliness and paper towel/trash thing has been an issue since day one which is strange for a gym that’s not even a year old. 3 stars are because it’s new, it’s extremely close and the staff is friendly. Otherwise it would get 2 stars. East Dallas and Arlington locations have been the best so far.
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July 2023 by E S
Met a young man Mr. Cameron. He always greats everyone that walks in, walks around and picks up the place and as he is walking says hello to everyone around even throwing a thumbs up. He is the friendliest person I have met at that gym. When leaving always says have a great day with a smile. This Is the type of person every business needs. He shows great leadership skills and leads by example. Do not let that talent go to waste before someone else takes him. He would be a great manager one day.Now as to the gym itself its clean. The only thing that bothers me is that there is certain machines that have been out of order for some time and paper towels seem to run out often . Every one pays a annual fee that should cover this maintenance issue in a timely manner.
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June 2023 by Google user
This is a good Planet Fitness, I just signed up, it’s in a good location, it’s pretty clean, not to much of a crowd, but the lady working the front desk needs to work on her customer service, she wasn’t rude, but wasn’t very friendly l! Update not enough treadmills it seems like every morning 8ish I come up here the gym is pretty much empty except treadmills! Sometimes it’s hard to get a treadmill, only reason I’m using this gym, pretty frustrating!
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May 2023 by Baka'z Mann
This is a good Planet Fitness, I just signed up, it’s in a good location, it’s pretty clean, not to much of a crowd, but the lady working the front desk needs to work on her customer service, she wasn’t rude, but wasn’t very friendly l!
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April 2023 by Rosaura Martinez
Very comfortable and really clean location, employees are helpful and polite, machines are ready to use all the time and in great condition. When machines are unavailable, they don't take a long time to be fixed either. I really love this place.
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April 2023 by Lala H.
Planet fitness best place to pump your heart for senior citizens early morning or mid-day
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March 2023 by Gabby Castillo
The staff is very friendly and the place is very clean and it just a friendly environment and the trainer Cameron is so sweet and funny. Leo the lion is very friendly and informative on the plans they have to offer. ?
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February 2023 by Jay Cuellar
The managers Leo and Brenda best in the business ….very professional very helpful and the whole morning staff are such amazing people very positive and the people that go to sing up should be more appreciative of them
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February 2023 by Jonathan Mejia
I had a great experience visiting this gym! I am not from the area and have been looking to sign up for a gym. Leo was outstanding in helping with my visit. He answered all my questions thoroughly. He sets a great example of what I would look for in a gym aside from just weights and equipment. Thank you Leo!
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February 2023 by Andrew Taylor
Overall this experience rated number one when it comes to all the gyms I've been to over the years. The sign up is quick and efficient and they get you into the gym very fast. They have a large number of different pieces of workout equipment. I guess I could describe the place as efficient and well oiled. The customer service was proficient and cheerful and they had no problem with me going up to the desk over and over with different questions. My favorite part had to be the massage chairs. I already work a laborious job so going there for me was never about muscle fitness. It was more about relaxing at the end of a hard day. The massage chairs were perfect. You do have to have a black card membership but it's affordable.
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February 2023 by Chris Buchanan
Great staff. Sanitation is over the top. Equipment is all in working order. Great place to go.