-
November 2023 by Stephen Engelking
Such a cool store
-
April 2023 by Pete “SealyPete” Peterson
(04/03/2023) Needed a few plumbing and electrical items to finish a job. They have a diverse selection of both. Checkout was a breeze. Decided to pick up some lumber there as well- prompt service and a great selection of the #1 1x4's I needed.
-
February 2023 by lee44054rl
Great people and a lot more supplies then you would think from looking at it from the outside
-
December 2022 by Jonathan Silvers
Unhelpful unfriendly staff bunch of liars go to ace or homedepot anystore besides this sad excuse for a hardware store
-
October 2022 by David Else
Picked up a 2x4, some flooring nails, and some goof off. This place is all about service. If you need help just stop in and the staff will take care of you.
-
October 2022 by Daryl B.
I keep trying to give these folks business and they keep dropping the ball. I am getting bad information from them that I begin moving on then get told they don't know who would have told me that. When I tell them, they say hmmm "that's surprising, they have been here awhile."They are complaining about not having enough help yet it's been clear the last three times I've been there, the employees there are running around scrambling like they are lost in and for direction. They lost an easy $ 500.00 sale that I would have been happy to add to the $ 200.00 they got as I was not shopping the product because last time I was in they said they could not supply what I asked for ( locks all keyed alike ) and I asked if they could order them and was told by a seasoned employee "no". So I ordered elsewhere and they only got the $200.00 sale. What a shame, I am trying to keep my money local. Back to Ace Hardware I guess.
-
October 2022 by Lawrence Covillo
I forgot how a full service lumberyard/hardware store makes a person feel. The selection was outstanding and the staff went above and beyond in helping with our project. This is your dads home depot.
-
August 2022 by deborah flowers
AL&M has everything I need. I can get plant stuff, nails, paint, little brass screws for a ceiling fan light (when I lost one). They have nice wood. The young man looked through and helped load the wood. I will be coming here for all my needs. Friendly, helpful staff, good selection,,, decent prices.
-
November 2021 by Dibbin
Great customer service. The chick that help me was awesome. Everything you need in here
-
September 2021 by Mark Hendricks
Reasonable prices good selection great service especially Debbie and Cathy!
-
September 2021 by Bishop Kenneth
Took 20 minutes to get any one to notice me standing at customer service with two people right there talking and had to find every thing by my self service is a no star and won't be back to this location again
-
August 2021 by M. L.
Worst place yo deliver material and get empty, first of all entrance sign is not even visible... the customer service employees or owners foes not vomunicate with employees on the yard.. they trll you to wait in truck, and wait gor the forklift guys to tell you where you will get empty.... you can wait all day and they will never talk to you at all... seems like we don't even exist, until you approach them. Then here I am, waiting for them,Are they doing us a favor? Or fo they really need the material "they" order..? Or what's in their mind...?
-
August 2021 by Lauren Weber (Thrill)
I would have probably given this place a 3 to 4 star due to some of the same reasons I've seen others say we're issues. The yard guys don't seem to want to take the initiative. If you don't say “Hey can you help me” they will pretend you are not there even though they look right at you multiple times, but today just determined my not doing business with them anymore?I called to place an order to be picked up. I am not able to get my truck out due to the recent rains and wanted the material to fix this problem. My friend was going to pick up me. I was transferred to a voice mail, called back and hung up on before I could say anything, and then talked to pretty rudely with a rush to get off the phone. I finally got the kid to listen to me and answer my questions. So they are only doing in-person sales? That was what he said. No one could talk to me to take my quick order. He told me they stepped out and wouldn't be back for an hour, at first, then it went to the only in-person sales. I can't even understand how that is a thing, especially in these times. I am a bit shocked that any company would say or do something of that nature in their business. There was no solution or care to find one. I was quickly dismissed without a care in the world.I am very about supporting local businesses! One reason I have been choosing AL&M instead of saving money by going to Lowe’s where I prefer to go. I will be glad to visit and buy from Lowe’s again.Update::::So the owner or honestly don’t know her specific title but up there reached out, we played phone tag. Still haven’t spoken. I decided to try again. Although most everyone was very friendly and helpful, with the exception of the person who checked me out. She was very annoyed as I was in conversation with another customer trying to keep up with the checkout. It was an important conversation about solar panels lol She was huffing and annoyed and then drew a line on the credit card machine to sign for me. I saw it but chose not to make a big deal. Not a good idea to do. There were a few other mistakes with the wood I bought but it was a young new kid who helped me. Very friendly and caring! Honest mistake. I am not here to point fingers but to expose any areas of concern. Truth. I feel the intention of this company is great! Maybe just some training and a few kinks. Much better than the last experience. Changing my rating to 3, maybe it will continue use to go up!
-
May 2021 by Thrill Weber (Thrill)
I would have probably given this place a 3 to 4 star due to some of the same reasons I've seen others say we're issues. The yard guys don't seem to want to take the initiative. If you don't say “Hey can you help me” they will pretend you are not there even though they look right at you multiple times, but today just determined my not doing business with them anymore?I called to place an order to be picked up. I am not able to get my truck out due to the recent rains and wanted the material to fix this problem. My friend was going to pick up me. I was transferred to a voice mail, called back and hung up on before I could say anything, and then talked to pretty rudely with a rush to get off the phone. I finally got the kid to listen to me and answer my questions. So they are only doing in-person sales? That was what he said. No one could talk to me to take my quick order. He told me they stepped out and wouldn't be back for an hour, at first, then it went to the only in-person sales. I can't even understand how that is a thing, especially in these times. I am a bit shocked that any company would say or do something of that nature in their business. There was no solution or care to find one. I was quickly dismissed without a care in the world.I am very about supporting local businesses! One reason I have been choosing AL&M instead of saving money by going to Lowe’s where I prefer to go. I will be glad to visit and buy from Lowe’s again.
-
May 2021 by THA WICK
Great customer service. The chick that help me was awesome. Everything you need in here
