-
February 2024 by LMA
My "Go To" store! Great service as always.
-
February 2024 by Margaret Flores
Joey was great! Explained well. Happy for his service.
-
February 2024 by Bud Stewart
Joey the manager was great and very helpful
-
February 2024 by Hunter Dean
Orderer a new phone and was told by att call center I could take my trade in to local att and have it mailed off. I have done this several times before. Went into seguin att and they said they no longer do that. I called att call center they said they still mail them off. Your incompetence has now cost us several hours on this. I spend way too much money for this run around. Take the phone and mail it back. It’s the least you can do for your customers.
-
January 2024 by Omar Payan
We went in to this store to switch three phone lines from Tmobile July 2023. The manager and a sales rep added an extra phone line, charged me an activation fee, added insurance, and added an iphone 13 to my account without my consent. They hid it as a hot spot within one of our phone lines. We though switching from Tmobile was a good idea, but seems this store just wants to do what they want and not what the customer asks for. I'm guessing they did this to hit a sales quota or something of the sort since we went at the end of the month. Reported to ATT and reported fraud claims, which they verified and will put a negative mark to this ATT reseller. And I noticed some of the employees were leaving 5 star fake reviews on here. I know because I checked my receipt and see the same names on my receipt as on the reviews.
-
December 2023 by Timothy Willoughby
Awful service. Waited 30 mins listening to the staff talk to another customer about his ranch for 20 mins after the transaction was complete.
-
December 2023 by vicki lake
5 stars just aren’t enough for Brian, the manager at the Seguin store. He went that extra mile to help me. I am so grateful for his help with my phone.The store was very clean and well stocked. I purchased a new phone for me and one for my husband. I have been an AT&T customer for a long time but never have I been treated so well as I was at the Seguin store. Thank you Brian!!!
-
October 2023 by Karla Powell
I can’t begin to explain the amazing service we received. I don’t usually do the whole rating thing but none the less it was an amazing experience and the staff was super friendly.
-
October 2023 by Kay Roe
Amazing store location Katelyn helped me with my phone. It had so many bugs on it and she was able to fix it by finding all the apps she said. Very happy now that I don't have any pop ups anymore. Would recommend. Going by this location.
-
October 2023 by Susie Reiff
Greatest store I’ve been too! These people had great customer service! Excellent courtesy on not only checking to see if my phone was okay but they cleaned my phone as well. Great job here manager is amazing.
-
October 2023 by James Olson
Great at&t store location! Would definitely recommend anyone who is having issues with phone or just need a new phone this at&t store is always in the best condition to help you. From their staff to their products they always deliver.
-
September 2023 by Lou Parsley
Amazing store location! Came in and had an issue with my phone. Not only did they help me fix my phone but they even told me some of the specials I didn't even know about. What great customer service! 10/10
-
September 2023 by Fabien Lawrence
At the Seguin storeKate was extremely helpful when I asked for her help to retrieve some pictures from my phone for a court dateShe went above normal expectations to help me.Kate is an asset to your companyThanks for having such amazing person on your staffFabien Lawrence
-
August 2023 by Terri Walker
Seguin here is great! These people not only know what they are doing but they take time to work with you and listen to what you need. I walked in there and instantly was taken care of. After that they gave me a great offer! Also gave me some documents to take home with me to make sure I knew exactly what I was getting. Love our local store.
-
July 2023 by Vera Anderson
Bobby was so very helpful,kind, considerate of my needs he took his time to explain to me how things worked, answered my questions in a way that me at the age of 65 could understand the answer. I came with a problem and in the end the solution I thought I had wasn't as good as the one that he suggested. He's was far more superior than mine. That's what generated my answers