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May 2022 by Zachary Tiemann
Very friendly and cooperative staff, however the internet provided is very low quality. For the unlimited plan (which costs around 100 dollars) you get only 10 mbps for download and 3 mbps for upload. But, on average you receive 3-5 mbps download and 2 mbps upload. I do not recommend this internet, if you are moving out here long term I would suggest starlink, AT&T or HughesNet.
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March 2022 by Laura Ash
You’ll pay $200+ a month and still have overage charges and super slow internet. I advise you to keep looking
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June 2021 by Ryan Spillmann
Perhaps a more fitting name for this business is "Ranch WiFi-less".WiFi is spotty, completely non-existent at some points. Customer service is tough to get a hold of, they don't even answer some calls from certain numbers. Resolutions are slow, painful, and temporary. The standards are pretty low for WiFi out in rural areas, but how can you even have standards when there is no WiFi? It is remarkable that this company is still "serving" people. I would look into other options if you have the chance. I think TxDOT might finish I35 before this company gets their act together.
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June 2021 by BJ Lindsey
There is always someone there to help and they arevery kind and offer greatservice at a reasonable price.
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May 2021 by Estimator - Sarah Kunz
It took me over 20 mins to write this review because my WIFI kept going out. I think that says enough.
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March 2021 by Todd Espinoza
Great and friendly customer service
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January 2021 by CoaledChiller
This is honestly the worst wireless company I have encountered as of yet. I regularly receive 70+ ping during gaming sessions sometimes clocking up into 4000+ ping. Please upgrade your service providing, this is poor professionalism and makes me constantly loose in games where i should have won. It also severaly inhibits me and my wifes work. please fix your servers.
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January 2021 by Darlene Howard
This isn’t cable internet, and my expectations are lower for this type of internet. Generally, it works very well. Serious gamers will be disappointed,General use users will be able to watch movies and surf the net. The customer service is informed and helpful. I’ve had this service for about 8 years now.
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January 2021 by Elliot Wallace
Of course I'm gonna say the best because I work there lol
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January 2021 by Jqckspn
Literally the best internet service I’ve ever come across. Trying to watch a movie is easier than ever on my 94” 4K LED WiFi connecting 8 HDMI DOLBY digital plus dts SONY TV!
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November 2020 by Carlie M.
Honestly no internet company is great dealing with, BUT this company is by far the WORST I have ever dealt with. They are extremely unhelpful. They stopped charging our account for internet due to covid and then shut our internet off. When we call we now have almost $500 to pay off and they think that can be paid all at one time. When most of us are still struggling from covid because not much has got any better. With that being said we tried to pay biweekly. They still shut it off. Then we paid $140 one week on a Wednesday because that's when they shut it off. By next Wednesday it's off again. When we tell them we will pay more on Friday when payday comes around they refuse to turn it back on. Also, whether we pay for it or not the internet still sucks. It is like not having any internet anyways.
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October 2020 by Sandy D.
Company sold .. new company won't even return my call and I want new service wow. What would I ever do if I had their service locked in for a year!!! can't even get a call back for new service.. good luck with that
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April 2019 by Harvey Davis
Update 9/12/2018 for almost 6 months now since the announcement of the buyout by VTX communications I have been having problems. I currently have the highest/best plan they offer which includes unlimited bandwidth. The last time I contacted support he informed me my upload was maxed out and was causing my issue. I researched it and it is my Google cloud account trying to sync. Well I turned on my traffic monitor and yes it's running a 1.5mps and staying there. I pause it and it runs at 5-6 megs for a while and returns to 1.5 so even though I have the best plan they offer my speed is still limited. I asked about that and his response is our speeds are not guaranteed but the website says 25mbps down and 4mbps up. Which I believe these speeds are attainable but are limited by the company. I can understand traffic but to forcefully limit my speed seems somewhat like false advertising. If it was traffic causing the slowness then it should fluctuate. But to stay at exactly 1.5 for a week straight...... I have been a happy customer for over 6 years till now.
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April 2019 by Darrel McInturff
It's way better then Hugh's Net I can play FPS with know trouble.. Watch 4K
