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January 2024 by Doug Hacker
Everyone in the service dept. was very friendly.I was warmly greeted as I walked in, and service advisor Jason Rideaux helped me immediately. I periodically received updates on the progress of the service via text message. The service was completed in a timely manner. Upon completion of the service Jason checked me out and then walked me to my vehicle to remove the paper floor mat and plastic seat cover. This was a very positive experience!
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January 2024 by Emily
The service department manager went above and beyond over and over for a week in order to get both our vehicles fixed. He personally delivered the loaner to us and ensured each vehicle received a detailed cleaning prior to giving them back. Great job!!
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January 2024 by Giorgio Wesley
This was by far the best vehicle buying experience I have ever had. After truckshopping for months arriving at Seguin Gunn CDJR felt like home. Coulter Gage was phenomenal. Not pushy at all. Most dealerships try and put you in the truck they want you in. This dealership lets the vehicles do the selling for them. Trust me if you’re in the market for a new vehicle this is the place to be. Nothing like the inner city dealerships. Very calm, helpful and informative. We got an excellent rate through the Dealership search and an excellent price on a phenomenal truck. Again Coulter is one of a kind. I will always purchase my vehicles through Seguin Gunn CDJR.
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January 2024 by Benita Gainer
I needed an oil change and tire rotation and had an appointment for it. They put me right in and did an excellent job and got me right out.Job well done.Today 12/13/2023I went to have an oil change and had awesome results here as well did a great job. And will be back.
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November 2023 by Jason Greene (FloridaJeeper71)
Making a vehicle purchase is stressful enough but making one across the country should be even more stressful, but the team at Gunn CDJR made this seamless! I’ve purchased a lot of vehicles but this was by far the best and easiest transaction ever! Highly recommended! Dustin and Rob were great!
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November 2023 by J BARRERA
I made an appointment for my 2013 Ram 1500 to be checked for overheating issues. The problem was found and fixed within 2 days. To my surprise, they also did all of the recalls as well. The price was reasonable and the staff was very friendly and quick to answer questions. Would definitely bring my truck back of future work is ever needed.
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November 2023 by Lynn Anderson
Eddie Woo represents the best in what a sales professional should aspire to. His attitude and attention to the smallest detail made my purchase experience one of the most memorable ever experienced. Thanks again.
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November 2023 by Jesus Rodriguez
We have had great experience here with Eddie Woo. He doesn't pressure you into purchasing a vehicle. He gets the deal done fast. I've already bought a few trucks from him. Great customer service and great prices.
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October 2023 by Damon Choate
Went in for state inspection and service on my trailer brake, electronic braking system and servicing e-brake with 120k mile service and A/C service. Once I got there service advisor told me it was going to be at least 24/48 hours for them just to diagnose the trailer brake alarm and they didn't have availability in the mechanic bay to look at it that day.What is the point of going on line and entering all the information and making an appointment if you don't have availability to a mechanic bay. What good is an appointment then?All we ended up doing was the inspection so they ticket ended up being only 7$. When I got the truck back they didn't even air up my tire that was low.. so not a great experience.
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September 2023 by sam jones
Eddie Woo and Govi was extremely helpful. They made the car buying processing so simple and quick. If you stop by Gunn Dodge make sure to stop and talk to Eddie. I enjoyed his personality and the different conversations we had. Will definitely be back to do business with him again.
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September 2023 by Alexandria Agee
Highly recommend this dealership! Eddie Woo and Jovi are were very helpful with our purchase. We were able to find a new Dodge Durango for an affordable price.They were great salesman and not pushy at all. There were no hidden fees and the process was very easy and smooth.
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September 2023 by Greg Midkiff
Eddie Woo made the transaction easy by working through my various lunch breaks. These guys were very flexible through the entire transaction and that was a big help to me.
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August 2023 by Daniel Lagunas
Are usually come to Seguin to have my oil change at the dealership before when I was a Yaklin it would take almost 3 to 4 hours and have my work truck down. Brought my truck in today. Service got it in right away and it was done within an hour oil change fuel filter, thank you gun for your outstanding service and quickness. Steve was my advisor, very professional, and take care of me in a timely manner. Also, Chris , the technician was very knowledgeable about a recall I no ideal about.
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August 2023 by Mark Pena
We had a wonderful used car buying experience at the Gunn Chrysler Dodge Jeep RAM dealership in Seguin! I was looking for another used Nissan Maxima to replace the older one that I currently had. I wanted a reasonably priced gun metallic colored Nissan Maxima with a sunroof and Apple CarPlay...which we were finding was an impossible order to fulfill in the San Antonio area that we live in. So, we decided to extend our search to outside San Antonio and found one that had those exact qualities at this dealership on their website (their website's ad for this car only showed a "stock" photo and didn't have a price listed, though)! So, my wife (my car hunter agent...LOL!) called up the dealership and got lucky enough to get "super star" salesman Abram (A.J.) Garcia on the line. In less than two minutes, A.J. had texted her 7 photos and the very reasonable price of the car (which really won him a lot of "brownie points!"). Since this car was a very recent trade in, my wife and I knew that we had to act fast to go see and possibly purchase it. So, I took off of work early (this dealership is an hour away from us) and we hit the road at 5:30 PM (they were closing at 7 PM). We got to the dealership around 6:40 PM and were concerned about only having 20 minutes before they closed to look at, test drive, talk trade-in numbers for my current car, etc. and had expressed that to A.J. He told us not to worry and that he didn't mind staying past closing time. Another person I wanted to mention was Jovi. Jovi helped us look at different financing and down payment scenarios to allow us to estimate what our monthly car payments would be (and he was pretty spot-on!) before they even ran our credit. He (Jovi) worked with us on giving a higher amount for the car that we were trading in than they had originally offered to us. Eddie in financing did an outstanding job on fully explaining all of the extended warranty options including their prices and what they covered. The icing on the cake was A.J. agreeing to deliver the car we purchased/pick up my old trade-in car (after the window tinting and ceramic coating add-ons were completed) at my workplace in San Antonio due to their dealership's hours and my work's hours. All three of this dealership's staff members (A.J., Jovi, and Eddie) had a great attitude throughout our entire car purchasing encounter. We never felt pressured, deceived, or like we were inconveniencing them. I am very pleased with my 2020 Nissan Maxima that I purchased from this dealership and will definitely come back to them again in the future!
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August 2023 by Jeremy Scott
Steve provided me with lovely customer service when dropping my car off! Definitely recommend bringing any of your vehicles in for service and you will be treated great! Even the salesman were awesome! Dustin provided great information and was very knowledgeable with vehicles I was interested in. Definitely recommend him if your looking for a vehicle!
