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February 2024 by Danny Jaimes
Great prices..staff divided some are amazing and some looked like they hate their job!!
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February 2024 by Ricci Perez
I came in and asked the Girl at the entrance about exchanging two items and she said go to the counter. I’d like to add, she was the only pleasant worker there today. When I reach The other lady at the counter, I asked about prices for the exchange says ,”17.95 for both.”, so I went to pick out two items to swap. I get back to do an exchange and told BY ANOTHER Cashier that ,” prices aren’t the same and that I couldn’t exchange one item bc it was not the same type”,(paraphrased ), I tell her ,” that was the reason I asked the lady next to her for the prices of my exchange, so I get the right thing.” She said it was different bc I got lotion and spray and not body wash and spray, so then : I’m then taken to the sales floor to pick some thing else that is supposed to be evenly exchanged for the body wash. And I’m not too happy when I still have to pay extra to do an “even exchange “ And express this to the girl at the register. I go back to my car and get the money I owe and come back, only to be asked for ID. I told her at this point it’s become an inconvenience, and ask her to just type my id number in bc I know my dl number by heart. She finished ringing my items it up and I booked it, again with a sales girl getting in front of me trying to block me as I walked. The experience today was unsatisfactory, especially when I’m seen testing sprays and lotions and I’m being followed and watched like a hawk, and when I’m seen coming in back and forth bc the workers can’t use critical thinking the first time they interact with a customer. Also, the scents they have rn are all old lady scents and smell too identical. I knew I should’ve gone to the Quarry location. This one lacks training in cs.
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February 2024 by Nicole
Great shopping experience. Friendly and helpful staff... love this location
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February 2024 by Karissa Ramirez
I love going to Bath and body works to buy fragrance mists, pocket bacs hand sanitizers, shower gels. When I was about to pay, the cashier Monica asked me if I was going to be using the mobile app and I told her that I had a reward and she helped me out to find the rewards on my app. She was very helpful, attentive and friendly. She made me feel very comfortable with my purchase.
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February 2024 by David
They got the smells you like
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February 2024 by Tristan Conway
Great staff & atmosphere
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February 2024 by Amalia Matarese
After Christmas specials are always great buys
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January 2024 by melinda barricklow
So mich to chose from very friendly staff
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December 2023 by Linda S
Loved that it was so fast and easy to get in & out with what I needed.Plenty of helpful employees.
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December 2023 by Tracy Tate
You can't miss at this place!! Service is stellar. Great candles and products!
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September 2023 by Sara
It's such a wonderful place!! It smells amazing in there first of all. Second of all the staff are extremely friendly and helpful. I love it here and come as often as I can. Also, being a rewards member has great perks!
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September 2023 by Christian W
Great place to go and buy lotion candles and anything body care related! I love coming when they have their 3 wick candie sales! Gotta say best prices and best smelling candles around!
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August 2023 by Kindra Schlather
I LOVE B&BW!!!! I love my app and the perks it offers. The last Semi-Annual sale they brought back my favorite scent and I bought lots of it!!!! Fingers crossed they do it again! The lotions, body gels, and room fresheners are so amazing.
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August 2023 by C Goal
Bought halloween skeleton hand soap holders but they don't glow in the dark. Tried everything leaving under light for awhile but still don't glow. Disappointed. Also the fact that battery is not replaceable should be advertised so can't give it 5 stars
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August 2023 by Ana Bruja - Khayos
Walked in and right out of this Bad and Body Works. Super aggressive with the sales people and constantly asking you about your email coupons. Very unpleasant plus none of the fragrances I liked were there. Overbearing experience.
