Costco Vision Center offers a generally positive experience with friendly and helpful staff. Customers appreciate the excellent service from employees like Tori, who makes a significant difference during the transition to glasses by providing patient and solution-driven assistance. The optical department often goes above and beyond, with staff taking measurements and helping customers find designer glasses at affordable prices. Many reviewers highlight the helpfulness of associates in the optical section and at member services, where staff members are praised for their kindness and willingness to assist with issues. However, some note that going to Costco on a Saturday can be busy, and the process for picking up prepaid glasses could be improved. Overall, the staff's dedication and friendly attitude make visits enjoyable, and customers feel confident in the service they receive. The location is highly recommended for those seeking quality customer care and affordable glasses.
Going to Costco on a Saturday is never fun. The optical section should have a better process for customers who simply want to pick up prepaid glasses. notified management so let’s see if things improve
July 2025
Tori was amazing!! She made such a difference in a difficult transition to glasses! I can't wait to wear the glasses!!
April 2025
I just purchased supplies, and they were very pleasant and helpful. I did NOT have any vision exams and can't make a recommendation on optometrist quality.
